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Unable to recover Facebook account

Portivechju Posted messages 4 Status Member -  
MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   -

Hello,

I have been trying to recover my Facebook account for three days using the reset password function. Indeed, I receive the verification code, which I enter, and then I'm asked to log in on another device that I have already used. So I log in on another device that I have already used, and I'm asked the same thing again. On the Facebook app, when I request the reset, I get an error message stating that it is impossible to display the requested page.

Thank you for your help.


2 answers

  1.
    MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   18 977
     

    Hello,

    This message indicates that it comes from their end, at the level of their servers.

    As for the rest, a recurring question here on the CCM forum, the only option is to check with Facebook support.

    https://fr-fr.facebook.com/help/105487009541643

    https://www.totalbug.com/facebook/

    https://downdetector.fr/statut/facebook/?_gl=1%2A1hsvdtr%2A_up%2AMQ..%2A_ga%2AODMxNzI5ODg3LjE3NTEyODMxNTg.%2A_ga_0PZM58H213%2AczE3NTEyODMxNTgkbzEkZzAkdDE3NTEyODMxNTgkajYwJGwwJGgw

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    1. Portivechju Posted messages 4 Status Member
       

      Thank you for your response.

      The problem is that to contact Facebook support, I need to log into my account, but I have no way to access my account.

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      1. MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   18 977 > Portivechju Posted messages 4 Status Member
         

        Yes, but Facebook organizes servers as it sees fit, and in this area, there is nothing we can do about it.

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      2. Portivechju Posted messages 4 Status Member > MPMP10 Posted messages 47363 Registration date   Status Member Last intervention  
         

        Okay, thanks. What do you think I should do?

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      3. MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   18 977 > Portivechju Posted messages 4 Status Member
         

        The only option is to discuss this with Facebook support.

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  2. Portivechju Posted messages 4 Status Member
     

    Thank you. From a browser, here is what it suggests to me... Of course, I will go on another device to also do forgot password, but it's still the same...

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    1. MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   18 977
       

      Hello,

      Already explained yesterday!

      A recurring question here on the CCM forum, the only option is to check with Facebook support.

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    2. MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   18 977
       

      There is no miracle solution in this area and no one here on CCM is able to interact with Facebook's servers.

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