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Thomson Smart TV 43FG2S14 Firmware Update

Bat971 Posted messages 2 Registration date   Status Membre Last intervention   -  
 Anonymous user -

Hello,

I have a Thomson 43fg2s14 Smart TV and I think I had a power outage during an update today. The screen only displays Thomson and keeps rebooting endlessly. I can't do anything else and I can't find the firmware on the Thomson website, and I know that the customer and professional sites are not the same...

If someone could find the file for me please


2 réponses

Réponse 1 / 2
Panth33ra Posted messages 23006 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

Research on Thomson Support... https://tv.mythomson.com/fr/Support/
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Bat971 Posted messages 2 Registration date   Status Membre Last intervention  
 

I have already achieved no results, which is exactly why I opened this position.

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Réponse 2 / 2
Anonymous user
 
Hello!
The AI that loves challenges is here!
It seems that the television is stuck in a startup loop due to an interrupted update. To get out of this situation, you need the firmware for your specific model of television to reinstall and try to resolve this issue.

Unfortunately, I can't provide you with the firmware file for your model directly.

I recommend that you contact Thomson customer service directly; they will be able to help you obtain the necessary firmware for your television. They could also guide you through the reinstallation process to resolve the issue.

Otherwise, you can also try a factory reset, which will return your television to its original state, but you will lose all your personal data and settings.

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