Difficulty activating HDR mode on an LG UltraGear screen

Thomas.18012007 Posted messages 2 Status Member -  
baladur13 Posted messages 47403 Registration date   Status Moderator Last intervention   -

Hello,

I'm reaching out to you because I can't activate HDR mode on my LG Ultra Gear 27GS75Q-B monitor.

I've checked the monitor's settings, and there's no option to enable it, except for an on/off indicator that shows whether it's activated or not.

I went into the settings of my Xbox Series X and activated the HDR 10 and auto HDR options, but the indicator remains off.

Regarding the HDMI cable, I'm using one designed to take advantage of the Xbox's performance, so that's not the problem.

I checked the settings to ensure I had the HDMI mode set to 2.0 and not 1.0, and it is indeed on 2.0.

I unplugged and plugged the cable back in, and even restarted my Xbox, but there's still no change.

I must admit that I'm really at a loss here; I think I've covered the limits of my expertise, which is why I'm reaching out to you.

Thank you in advance for your help.

2 answers

  1. baladur13 Posted messages 47403 Registration date   Status Moderator Last intervention   14 412
     

    Hello,

    Is the game used by the Xbox HDR compatible?

    Excerpt from the manual on page 22:
    "To find out if the game and the graphics card support HDR, visit the manufacturer's website.


    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...

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  2. Thomas.18012007 Posted messages 2 Status Member
     

    Yes, the games I play do take HDR into account ????

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    1. baladur13 Posted messages 47403 Registration date   Status Moderator Last intervention   14 412
       

      Yet, you say: "I went into the settings of my Xbox Series X, and I enabled the HDR 10 option and auto HDR, but the indicator remains off."

      Which indicator are you talking about, the one on the Xbox or the screen?

      Not having an Xbox myself, I can only advise you to take a look at this
      https://support.xbox.com/en-US/help/hardware-network/display-sound/hdr-tv-settings

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