View original (French)

Video cell. not playing on my PC anymore. No issues before.

Michel555777# Posted messages 9 Status Member -  
Michel555777# Posted messages 9 Status Member -

Hello everyone,

For a few days now, I've been making videos with my cell phone (Samsung Galaxy S24 Ultra) and I can no longer play them on my PC, as it asks for an HEVC extension. I’ve never had this problem before. I have plenty of videos and I open them without issue with Media Player. But for at least a week, my videos haven't opened because of the codec.
What's the problem? Do I need to make changes on my cell phone or on my PC? What happened that I can no longer open my videos?
Because I've never had this problem before.

I have Windows 10


Thank you for your responses.

2 answers

  1.
    glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 090
     

    Hello, I think it's on your phone that suggests using the more efficient H265 / HEVC codec by reducing the size of ultra-high-definition UHD videos, switching back to AVC/H264.

    "Donkeys change their minds, fools don't."
    Remember to mark your message as "resolved" if that’s the case.

    0
  2. Michel555777# Posted messages 9 Status Member
     

    Thank you, I finally solved my problem.
    Thanks to Glandu

    0