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TV issues with USB drive

ROBYSCALY2025 Posted messages 2 Status Member -  
fabul Posted messages 42132 Registration date   Status Moderator Last intervention   -

Hello,

Hello, I bought a TCL TV a week ago, no problem, it read my USB keys of any capacity and then suddenly it stopped reading them and even worse, it doesn't recognize anything anymore, but the keys work fine on the computer. I tried resetting the TV, I even wanted to update it, but the TV says no update is needed and everything is good. I don't know what to do anymore!!


3 answers

  1.
    fabul Posted messages 42132 Registration date   Status Moderator Last intervention   6 061
     

    Hello,

    She no longer recognizes any USB keys? Formatted in FAT32? Or NTFS?

    I don't know if your TV "resets," you haven't mentioned the model.

    You might find some information in the manual, in the Troubleshoot section.

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  2. ROBYSCALY2025 Posted messages 2 Status Member
     

    Hello again! Following my message about the problem with my TV and its USB drives

    My TV is a TCL 43C62B

    And the drives it could read were in FAT32 and NTFS, both of which it could read since I bought it, and now nothing works. I even tried a small 16GB USB drive.

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    1. MPMP10 Posted messages 47331 Registration date   Status Member Last intervention   18 956
       

      Wouldn't it be rather the TCL 43C61B, the exact reference?

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  3. MPMP10 Posted messages 47331 Registration date   Status Member Last intervention   18 956
     

    Good evening,

    Remove the USB key, if it is present on the television, then unplug the power cord and restart your television to see before inserting a USB key again.

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    1. fabul Posted messages 42132 Registration date   Status Moderator Last intervention   6 061
       

      Hello,

      With my ASUS PC monitor, when I have a BUG (Rarely, black screen at startup) I have to hold the Power button for 10 seconds or more? while it is unplugged from the power.

      To discharge the capacitors.

      @+

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