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Removing a USB driver

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ritou28 Posted messages 85 Registration date   Status Member Last intervention   -  
fabul Posted messages 42137 Registration date   Status Moderator Last intervention   -

Hello,

I'm on Windows 11, and in Windows Update, I have an update for a USB port

that is consistently being rejected with the message:

Hewlett-Packard - USB - 2/10/2017 12:00:00 AM - 44.1.2402.1741

installation error 0x80070103.

I find at least 20 entries in Windows Update regarding this driver Hewlett-Packard - USB - 2/10/2017 12:00:00 AM - 44.1.2402.1741

Is there a way to remove this as I think it's an old driver for a printer (as I bought a new HP printer 4 years ago)

Thank you for your responses


3 answers

  1.
    fabul Posted messages 42137 Registration date   Status Moderator Last intervention   6 062
     

    Hello,

    I'm a bit doubtful that the update is for the old printer, which has been uninstalled, since you mentioned that you replaced the old one with a HP, and the driver is for a HP.

    By right-clicking on the Start button, use this command with Windows PowerShell (Admin).

    CHKDSK /F C:

    Answer Y for Yes to then restart Windows.

    Then

    Dism /Online /Cleanup-Image /RestoreHealth

    Then

    sfc /scannow

    Delete everything in the folder C:\Windows\SoftwareDistribution\Download

    And restart Windows and updates to see.

    You can also hide updates with this tool:

    https://www.majorgeeks.com/files/details/wushowhide.html

    Or disable driver updates with this one:

    https://www.oo-software.com/fr/shutup10

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  2. ritou28 Posted messages 85 Registration date   Status Member Last intervention  
     

    Good evening Fabul

    Please excuse my delay in responding to you, I was able to follow your tutorial for my issue. I greatly appreciate it as it helped me solve the problem. Thank you again for your dedication in resolving my issue.

    Best regards, Ritou28

    0
  3. fabul Posted messages 42137 Registration date   Status Moderator Last intervention   6 062
     

    You're welcome, and thank you for the feedback.

    Have a nice evening.

    @+

    0