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Other devices: network controller

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DLCShayn -  

Hello, I had a little issue when shutting down my computer. When I turned it back on, I noticed that I no longer had internet access, and when I checked in the task manager, I found an "other device" followed by a "network controller" with a little yellow triangle.

I came to search for solutions on other forums, but there was no answer, so I'm trying my luck here.

The ID: PCI/VEN_10EC&DEV_8125&SUBSYS_87D71043&REV_05

       PCI/VEN_10EC&DEV_8125&SUBSYS_87D71043

         PCI/VEN_10EC&DEV_8125&CC_020000

           PCI/VEN_10EC&DEV_8125&CC_0200

I have an Asus TUF Gaming B550M Plus WiFi II motherboard.

I installed the drivers for it (WiFi, LAN, chipset, etc..)

If you have any ideas, because I'm a bit lost.


12 answers

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  1. kaneagle Moderator

    Hello @DLCShayn StatusMember

    Download and install --> 7Zip 64 bits
     
    Download this driver --> Realtek
     
    Right-click on the driver --> DRV_LAN_RTK......zip
    Select --> 7Zip
    Choose --> extract to "DRV_LAN_RTK......\"

    Go to Device Manager
    Right-click on the device
    Update driver
    -->> Browse my computer for drivers <<–
    -->> Select from a list of drivers... <<–
    -->> Have Disk <<–
    -->> Browse <<–
    Go to the extracted driver folder --> DRV_LAN_RTK......
    Folder --> Win11
    Folder --> 64
    Select the file --> rt25cx21x64.inf and OK.
    Restart.

    1. DLCShayn Author

      excuse me for the lack of precision, it's because I'm on Windows 10

      1.  kaneagle Moderator

        Still give it a try with this driver, it might possibly work.

        1. DLCShayn Author

          it doesn't work and I don't have access to the file "rt25cx21x64.inf" it's not displayed when selecting the driver but it is indeed in the base file

          2.  kaneagle Moderator

            Have you followed the procedure correctly?

            Update the driver
            1- Browse my computer for drivers <<–
            2- Select from a list of drivers... <<–
            3- Provided disk <<–
            4- Browse <<–

            Example images:

            ---------------------------------------------------------------------------------------------------------------

            -----------------------------------------------------------------------------------------------------------------

            ----------------------------------------------------------------------------------------------------------------

            ----------------------------------------------------------------------------------------------------------------

            Go to the unzipped driver folder --> DRV_LAN_RTK......
            Folder --> Win11
            Folder --> 64
            Select the file --> rt25cx21x64.inf and OK.


            ------------------------------------------------------------------------------------------------------------

            1. DLCShayn Author

              Yes, I followed the procedure, and it shows me "The folder you specified does not contain a compatible driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64 processor computers."

              1.  kaumune

                Hi

                The driver from Realtek

                It's an exe that gives you a clean install

                But it's strange that after installing the drivers from Asus, you still have a faulty device

                2. DLCShayn Author

                  after installing the kaneagle driver, it no longer shows "other devices: network controller"

                  but it adds the name of my network card with a code 10,

                  1.  kaneagle Moderator

                    @DLCShayn StatusMember

                    Go to network adapters
                    Right-click on the network adapter (code 10)
                    Uninstall
                    Check --> remove the device
                    Uninstall.

                    Click on --> Action
                    Select --> Scan for hardware changes.

                    1. DLCShayn Author

                      I was curious, I had already done this manipulation before, and I went to get a driver for the motherboard (the same one as the first time), and this time, I thank you for your help and have a great day.