Other devices: network controller

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DLCShayn Posted messages 6 Status Membre -  
kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   -

Hello, I had a little issue when shutting down my computer. When I turned it back on, I noticed that I no longer had internet access, and when I checked in the task manager, I found an "other device" followed by a "network controller" with a little yellow triangle.

I came to search for solutions on other forums, but there was no answer, so I'm trying my luck here.

The ID: PCI/VEN_10EC&DEV_8125&SUBSYS_87D71043&REV_05

       PCI/VEN_10EC&DEV_8125&SUBSYS_87D71043

         PCI/VEN_10EC&DEV_8125&CC_020000

           PCI/VEN_10EC&DEV_8125&CC_0200

I have an Asus TUF Gaming B550M Plus WiFi II motherboard.

I installed the drivers for it (WiFi, LAN, chipset, etc..)

If you have any ideas, because I'm a bit lost.


12 réponses

kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 670
 

Hello @DLCShayn StatutMembre

Download and install --> 7Zip 64 bits
 
Download this driver --> Realtek
 
Right-click on the driver --> DRV_LAN_RTK......zip
Select --> 7Zip
Choose --> extract to "DRV_LAN_RTK......\"

Go to Device Manager
Right-click on the device
Update driver
-->> Browse my computer for drivers <<–
-->> Select from a list of drivers... <<–
-->> Have Disk <<–
-->> Browse <<–
Go to the extracted driver folder --> DRV_LAN_RTK......
Folder --> Win11
Folder --> 64
Select the file --> rt25cx21x64.inf and OK.
Restart.

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DLCShayn Posted messages 6 Status Membre
 

excuse me for the lack of precision, it's because I'm on Windows 10

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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 670
 

Still give it a try with this driver, it might possibly work.

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DLCShayn Posted messages 6 Status Membre
 

it doesn't work and I don't have access to the file "rt25cx21x64.inf" it's not displayed when selecting the driver but it is indeed in the base file

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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 670
 

Have you followed the procedure correctly?

Update the driver
1- Browse my computer for drivers <<–
2- Select from a list of drivers... <<–
3- Provided disk <<–
4- Browse <<–

Example images:

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----------------------------------------------------------------------------------------------------------------

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Go to the unzipped driver folder --> DRV_LAN_RTK......
Folder --> Win11
Folder --> 64
Select the file --> rt25cx21x64.inf and OK.


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DLCShayn Posted messages 6 Status Membre
 

Yes, I followed the procedure, and it shows me "The folder you specified does not contain a compatible driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64 processor computers."

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kaumune Posted messages 22589 Registration date   Status Contributeur Last intervention   5 156
 

Hi

The driver from Realtek

It's an exe that gives you a clean install

But it's strange that after installing the drivers from Asus, you still have a faulty device

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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 670
 

Strange, the driver is indeed for a 64-bit.

Try this one from the Asus site --> Realtek

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DLCShayn Posted messages 6 Status Membre
 

after installing the kaneagle driver, it no longer shows "other devices: network controller"

but it adds the name of my network card with a code 10,

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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 670
 

@DLCShayn StatutMembre

Go to network adapters
Right-click on the network adapter (code 10)
Uninstall
Check --> remove the device
Uninstall.

Click on --> Action
Select --> Scan for hardware changes.

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DLCShayn Posted messages 6 Status Membre
 

I was curious, I had already done this manipulation before, and I went to get a driver for the motherboard (the same one as the first time), and this time, I thank you for your help and have a great day.

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kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 670
 

You're welcome.
Have a nice day.

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