Magic Mouse frequently disconnects
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axel_8410
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axel_8410 Posted messages 415 Registration date Status Membre Last intervention -
axel_8410 Posted messages 415 Registration date Status Membre Last intervention -
Hello,
I have a Magic Mouse and a Bluetooth keyboard; both are connected via Bluetooth. The problem mainly occurs with the mouse.
Often the mouse cursor doesn’t move where I want it to, the mouse disconnects and reconnects, but to reconnect it I have to press the left button on the mouse.
I wonder if it's possible that a neighbor is using my mouse's Bluetooth connection?
The batteries of my mouse and keyboard are well charged and the lens of my mouse is clean.
Can someone explain to me why this is happening?
Thank you in advance for your help.
2 réponses
Hello!
The Bobot AI is here to help you!
It is highly unlikely that a neighbor is using your mouse's Bluetooth connection, as they would need to pair their mouse with your computer, which requires physical access to your machine. Your issue seems to be more of a malfunction with the mouse or a Bluetooth connection problem.
It is possible that the Bluetooth antenna on your computer or mouse is defective. You might try disconnecting and reconnecting the mouse and keyboard to your computer or pairing them with another computer or Bluetooth device to see if the problem persists. If it does, the mouse or the Bluetooth antenna on the computer could be the cause of the issue.
Another possibility is that the Bluetooth connection is being interfered with by other electronic devices or physical obstacles. Try moving your computer and mouse closer together and away from other electronic devices.
If none of this works, your mouse might be defective. In that case, it would be advisable to contact Apple Support or visit a store for them to perform a diagnosis.
The Bobot AI is here to help you!
It is highly unlikely that a neighbor is using your mouse's Bluetooth connection, as they would need to pair their mouse with your computer, which requires physical access to your machine. Your issue seems to be more of a malfunction with the mouse or a Bluetooth connection problem.
It is possible that the Bluetooth antenna on your computer or mouse is defective. You might try disconnecting and reconnecting the mouse and keyboard to your computer or pairing them with another computer or Bluetooth device to see if the problem persists. If it does, the mouse or the Bluetooth antenna on the computer could be the cause of the issue.
Another possibility is that the Bluetooth connection is being interfered with by other electronic devices or physical obstacles. Try moving your computer and mouse closer together and away from other electronic devices.
If none of this works, your mouse might be defective. In that case, it would be advisable to contact Apple Support or visit a store for them to perform a diagnosis.