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Laptop screen tinted pink

Anonymous user -  
thev Posted messages 2010 Registration date   Status Member Last intervention   -

Hello,

The screen of my laptop (HP Laptop 15-da0013nf) suddenly turned pink yesterday, and despite multiple restarts, the issue has not been resolved.
I tried with an external monitor and everything was fine, which makes me think it is more of a hardware issue than a software one. Moreover, I encounter the same problem on both Windows and Linux.

I think I will replace the video cable (procedure explained in the disassembly guide, see https://h10032.www1.hp.com/ctg/Manual/c06691790.pdf).

Here are the specifications of my laptop: https://support.hp.com/us-en/document/c06087417. I’m considering purchasing the cable labeled "non-touch, HD" (L20443-001 like this one https://www.amazon.fr/ZAHARA-DC020031F00-L23064-001-L20443-001-L20379-001/dp/B0932Z16BF), can you confirm that it is compatible with my screen?

Additionally, do you have any other suggestions on what I should try to resolve the issue?

Thank you for your time.

5 answers

  1.
    thev Posted messages 2010 Registration date   Status Member Last intervention   723
     

    Hello,

    There is certainly a problem with the connection (module or cables) between your PC's graphics card and the monitor.

    There is no other solution than to have it repaired by a specialist: request a quote.

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    1. Anonymous user
       

      Do you think it would be too risky to try the procedure explained by the manufacturer? In that case, indeed, there is no other solution than to contact a specialist.

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  2. thev Posted messages 2010 Registration date   Status Member Last intervention   723
     

    Hello,

    If you're not familiar with disassembling a laptop, I do not recommend doing it. The parts to be disassembled are fragile, and one wrong move could break them.

    Moreover, it's not for nothing that HP has one of the lowest repairability scores. Trust a specialist to change the ribbon cable.

    Out of all the laptops I've disassembled, it is indeed the HPs that have given me the most trouble.

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    1. Anonymous user
       

      In that case, do you think I should buy the appropriate video cable to give it to the repairman?

      I'm afraid they'll tell me that it's necessary to change the entire screen if the repairman doesn't first try with a new cable.

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  3. thev Posted messages 2010 Registration date   Status Member Last intervention   723
     

    To bring in the necessary part and change it.

    Obviously, you need to choose the right repairman to avoid inflating the bill. It all depends on where you live. Inquire about their reputation and ask for a quote.

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  4. Anonymous user
     

    Update: I replaced the video cable of my computer myself and nothing has changed... I don't know what could be causing this problem.

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  6. thev Posted messages 2010 Registration date   Status Member Last intervention   723
     

    Aside from the circuit board, there is probably a small module located between the graphics card (integrated into the motherboard) and the screen. I remember replacing one at one point. But I had to disassemble the screen to access it.

    This module is called an inverter.

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