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My file explorer opens by itself.

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Andey -  
 ixolio -
Hello,

I am reaching out to you because I am at an impasse. My problem is as follows: every time I open Google Chrome, a file explorer window opens every 5 minutes (so I can end up with around twenty open if I do nothing).

Here's the background: I used BCUninstaller to get rid of a lot of useless pre-installed software on my PC (Xbox, Acer…) and it's since then that I've had this problem.

While searching a bit, I found that if Windows has a scheduled task and the relevant software is missing, it opens a file explorer. I think the problem stems from that. I must have deleted a program that I shouldn't have related to Google Chrome. So I am looking to find out the list of programs that Google Chrome launches in the background and see if I'm missing one or not and if I can reinstall it.

Or maybe it’s not that at all… I am calling on your expertise.

This problem is entirely my fault, I am well aware of it, but I am still asking for your help because I won’t be able to figure it out on my own.

Thank you,

3 answers

Answer 1 / 3
Tigzy Posted messages 7983 Status Security Contributor 582
 
Hello
  • Download Adlice Diag: (Installer version)
  • Run the installer and at the end launch the program
  • Click on "Scan", then keep the default rules and click "Start Scan" again
  • Wait for the scan to finish and click on "Results", then "Report".
  • A window opens, go to the "Upload/Cloud Deletion" tab
  • Assign the helper "Tigzy" (from the dropdown list) and click on "Upload"
  • At the end of the upload, a Permalink will appear. Give it to me either here or in PM (your choice)


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Contributor SECURITY *** RogueKiller Developer ***
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9
Andey
 
Hello,

Thank you for your help, here is the link:
https://diag.adlice.com/report.php?id=c02339c8deb4eebe6f22736da201b83c
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Tigzy Posted messages 7983 Status Security Contributor 582
 
Thank you. Not much except a cacaoweb but I don’t think that’s the issue...
  • Restart Adlice Diag (desktop shortcut)
  • Go to "History" (left menu), then "Reports"
  • Open the last scan report (usually the first line) with a double click
  • A popup saying that a script is ready will open, accept it.
  • In the "Upload / Cloud Deletion" tab, the script should have been loaded.
  • Apply the script with the button.
  • Upload the deletion results with the button


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Otherwise, I see "Remote Mouse", could it be because of that?
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