EZVIZ CS LC3 Outdoor Camera

Mg1967 Posted messages 3 Registration date   Status Member Last intervention   -  
Mg1967 Posted messages 3 Registration date   Status Member Last intervention   -

Hello

The projector of my LC3 camera is always on.

I have set the low light settings, and I haven't activated night mode.

I have enabled motion detection.

The firmware is updated automatically.

I don't know what else to do to make it turn off and only turn on when there is movement.

Thank you for your help.

5 answers

  1. NonoM45 Posted messages 1020 Registration date   Status Member Last intervention   5
     

    Hello,

    Have you tried contacting EZVIZ from the app?

    Top left -> Live Chat

    A+

    0
  2. Mg1967 Posted messages 3 Registration date   Status Member Last intervention  
     

    Thank you for your feedback

    Yes, they told me to do everything I described

    But it still doesn't work

    0
    1. NonoM45 Posted messages 1020 Registration date   Status Member Last intervention   5
       

      Hi again,

      If it's still under warranty then return it to customer service ;-)

      0
  3. baladur13 Posted messages 47329 Registration date   Status Moderator Last intervention   14 391
     

    Hello,

    Unless I'm mistaken, with the EZVIZ app we have the option to turn the light on or off...

    You might have just turned the light on, haven't you?


    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...

    0
  4. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    Hello

    You probably activated the scheduled lighting

    From what I see, everything is controlled through the smartphone app.

    0
  5. Mg1967 Posted messages 3 Registration date   Status Member Last intervention  
     

    Good evening

    Thank you for your response

    Yes, indeed. I turned the projector light off

    But it still stays on standby

    0