PC frozen, welcome wheel spinning non-stop.
Solvedfabul Posted messages 42290 Registration date Status Moderator Last intervention -
My keyboard is completely stuck on "welcome" with its wheel spinning non-stop. Moreover, I had difficulty getting to the password entry because the first letter in uppercase took a long time to be recognized.
Thank you
5 answers
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Hello,
Turn it off 3 times in a row by holding the power button for 4 to 10 seconds.
You will reach Troubleshooting.
Use System Restore to restore to a previous date...
If that doesn't work, you'll eventually need to reinstall Windows.
And you'll need another PC to prepare an 8GB or larger USB drive. -
Thank you, I didn't understand the last sentence.
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The last sentence means that this will need to be done if the system restore does not work, but we're not there yet otherwise.
From another PC, use the MediaCreationTool to download a Windows 10 ISO file (For another PC). For Windows 11, if compatible, you can download it directly to create a USB drive of 8GB or more to update, repair, or reinstall Windows.
Windows 10
https://www.microsoft.com/fr-fr/software-download/windows10/Windows 11
https://www.microsoft.com/fr-fr/software-download/windows11Once you have the Windows ISO file, you can create a USB drive using Rufus.
If the PC is old, you need to create the drive in MBR mode.
If it is recent (Windows 8 or higher), use GPT mode for EFI.
Boot from it using the PC's Boot Menu key.
You can search Google for "[Brand Model] Boot Menu Key."
Choose "Custom Installation" (Not upgrade).
You are not required to format if there is space; if there is data, it will be found in a Windows.old folder (which will be automatically deleted after 10 days).
Install on the same partition, or alternatively, delete all system partitions and create a new one (This will delete the data).
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Thank you, I followed your first method and it worked well, and in addition, the other problems are solved, a thousand thanks, fabulous.
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Okay, you're welcome, have a nice day.
@+
