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Cancel Adobe Acrobat Pro during the trial period

PRUNE72 Posted messages 9 Status Member -  
PRUNE72 Posted messages 9 Status Member -

I subscribed to Adobe Acrobat Pro with a 5-day trial period. I wanted to cancel this subscription after 3 days, but I can't find the solution on the Adobe account site.

Can you help me?

Thank you

Sincerely,

Prune

1 answer

  1.
    NonoM45 Posted messages 1020 Registration date   Status Member Last intervention   5
     

    Hello,

    A web search with the terms
    https://www.google.com/search?q=résilier_abonnement_adobe_acrobat=

    And you find this
    https://helpx.adobe.com/fr/manage-account/using/cancel-subscription.html

    Have a nice day

    0
    1. PRUNE72 Posted messages 9 Status Member
       

      Hello,

      Thank you for your response.

      Unfortunately, the explanation provided does not work. When I go to my account, the terms "cancellation" and "termination" do not appear. I only find "manage the plan".

      Have a good day

      Prune

      -1
      1. NonoM45 Posted messages 1020 Registration date   Status Member Last intervention   5 > PRUNE72 Posted messages 9 Status Member
         

        Hi,

        Yes, that’s exactly what’s indicated -> Manage the plan, then cancel the plan

        Otherwise, feel free to contact Adobe support, they are usually very responsive

        See you+

        -1
    2. PRUNE72 Posted messages 9 Status Member
       

      In "manage the plan", "cancel the plan" does not appear, nor does terminate.

      I am just offered other plan options.

      How can I contact them by phone?

      Prune

      0