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Cancel Adobe Acrobat Pro during the trial period

PRUNE72 Posted messages 9 Status Membre -  
PRUNE72 Posted messages 9 Status Membre -

I subscribed to Adobe Acrobat Pro with a 5-day trial period. I wanted to cancel this subscription after 3 days, but I can't find the solution on the Adobe account site.

Can you help me?

Thank you

Sincerely,

Prune

1 réponse

Réponse 1 / 1
NonoM45 Posted messages 1007 Registration date   Status Membre Last intervention   5
 

Hello,

A web search with the terms
https://www.google.com/search?q=résilier_abonnement_adobe_acrobat=

And you find this
https://helpx.adobe.com/fr/manage-account/using/cancel-subscription.html

Have a nice day
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PRUNE72 Posted messages 9 Status Membre
 

Hello,

Thank you for your response.

Unfortunately, the explanation provided does not work. When I go to my account, the terms "cancellation" and "termination" do not appear. I only find "manage the plan".

Have a good day

Prune

-1
NonoM45 Posted messages 1007 Registration date   Status Membre Last intervention   5 > PRUNE72 Posted messages 9 Status Membre
 

Hi,

Yes, that’s exactly what’s indicated -> Manage the plan, then cancel the plan

Otherwise, feel free to contact Adobe support, they are usually very responsive

See you+

-1
PRUNE72 Posted messages 9 Status Membre
 

In "manage the plan", "cancel the plan" does not appear, nor does terminate.

I am just offered other plan options.

How can I contact them by phone?

Prune

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