Snapchat My Eyes Only account locked

Lilou_Durand Posted messages 2 Status Membre -  
MPMP10 Posted messages 46957 Registration date   Status Membre Last intervention   -

Hello,

My Snapchat account was hacked a few months ago, and the person who took control of it sent compromising messages to many of my Snapchat friends, which led to my account being blocked. However, I had important photos to recover on this account in My Eyes Only, and I know the password. What can I do to retrieve these important photos? I hope you can help me.

Best regards.


2 réponses

MPMP10 Posted messages 46957 Registration date   Status Membre Last intervention   18 830
 

Hello,

You need to check that with them.

We are not able to restore your account here on CCM; the only option is to go through the help provided on Instagram's support.

My Snapchat account is locked

https://help.snapchat.com/hc/fr-fr/articles/7012315286164-Mon-compte-Snapchat-est-verrouill%C3%A9

Who could unlock my account?

⚠️ The only legitimate way to unlock your account is to do it yourself or to submit an appeal via the Snapchat App, in eligible cases. Please do not create support tickets outside of these processes or listen to scammers who claim to be able to unlock your account.

What should I do if I've forgotten my My Eyes Only passcode?

https://help.snapchat.com/hc/fr-fr/articles/7012359362196-Que-faire-si-j-ai-oubli%C3%A9-mon-code-secret-My-Eyes-Only


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Lilou_Durand Posted messages 2 Status Membre
 

I don't want to unlock my account; I know it's not possible. I just want to retrieve the photos stored in my eyes only.

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MPMP10 Posted messages 46957 Registration date   Status Membre Last intervention   18 830
 

Yes, but you need to have access to retrieve them.

⚠️ Important: You can only access your Snaps and Stories in My Eyes Only by entering your secret code! If you forget your secret code, the Snapchat team cannot help you access or recover Snaps in My Eyes Only.

https://help.snapchat.com/hc/fr-fr/articles/7012317537556-How-My-Eyes-Only-works

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MPMP10 Posted messages 46957 Registration date   Status Membre Last intervention   18 830
 
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