View original (French)

Circle with 9 points on Sony mobile screen

CHASSE GARDEE Posted messages 367 Registration date   Status Member Last intervention   -  
CHASSE GARDEE Posted messages 367 Registration date   Status Member Last intervention   -

Hello,

For the past two days, a pale gray circle with 9 dots has appeared on my Sony Xperia 10 IV mobile screen.

What is it?

It's impossible to remove.

Thank you for your help.

Regards,

CHASSE GARDEE

6 answers

  1.
    laurent2m-l Posted messages 1515 Registration date   Status Member Last intervention   759
     

    Hello,

    This icon is presumably for the "Side Detection Menu" function. Its purpose is to simplify access to certain apps on your device.

    To make it disappear, simply press and hold the icon and drag it to the right edge of the screen.

    It is probably a disable-able option in the smartphone settings.

    And to learn more about the functions of your device, there's nothing like consulting the manual that I’ve left on the page in question: https://helpguide.sony.net/mobile/xperia-10m4/v1/fr/contents/TP1001100765.html

    3
  2. Pierr10 Posted messages 13833 Registration date   Status Moderator Last intervention   5 842
     

    Hello,

    This could be the icon that gives access to all the apps present on the smartphone.
    Currently, this icon is usually disabled and replaced by a vertical swipe gesture on the screen.

    Long press on the home screen in an area without icons.

    At the bottom of the screen, click on the gear icon for Settings.

    In the list, check that this option is disabled:

    What is well conceived is clearly expressed,
    and the words to say it easily come.
    (Boileau)

    1
    1. CHASSE GARDEE Posted messages 367 Registration date   Status Member Last intervention   14
       

      Hi,

      I don’t have this menu when following your tutorial.

      I have:

      - Show the Google app

      - Notification dots

      - Add app icons to the home screen

      - Allow screen rotation

      - Show the quick search area

      That’s it!

      CG

      0
      1. Pierr10 Posted messages 13833 Registration date   Status Moderator Last intervention   5 842 > CHASSE GARDEE Posted messages 367 Registration date   Status Member Last intervention  
         

        From what I've seen, Sony has completely removed access to apps with an icon. They have only kept the swipe feature. So it's probably not this icon that you're seeing. However, it looks completely similar.

        The only thing that is fairly certain is that this icon is not linked to a particular app. It resembles the icons used by Android for app grouping.

        Have you tried restarting the smartphone?

        0
      2. CHASSE GARDEE Posted messages 367 Registration date   Status Member Last intervention   14 > Pierr10 Posted messages 13833 Registration date   Status Moderator Last intervention  
         

        Hello,

        I have restarted 10 times, without success...

        CG

        0
  3. Pierr10 Posted messages 13833 Registration date   Status Moderator Last intervention   5 842
     

    Good evening

    No idea!

    If you could send a screenshot...

    What is well conceived is clearly stated,
    And the words to say it come easily.
    (Boileau)

    0
  4. CHASSE GARDEE Posted messages 367 Registration date   Status Member Last intervention   14
     

    Hi,

    Well no, because when I take a screenshot, nothing appears!!!

    I'll scan the phone tomorrow.

    To be continued,

    Thanks.

    C.G.

    0
  6. CHASSE GARDEE Posted messages 367 Registration date   Status Member Last intervention   14
     

    Hello,

    Here it is:

    Impossible to remove.

    Thank you.

    CG

    0
  7. CHASSE GARDEE Posted messages 367 Registration date   Status Member Last intervention   14
     

    Hello,

    Thank you for your message.

    CG

    0