Delete your Temu account
Solved
Mel -
Hello, I am registered and subscribed to Temu and I want to leave this site because it is too flooded with ads. Can you help me with unsubscribing? Thank you.
3 réponses
Hello,
To delete your Temu account, you can either use the Temu app or go to Temu.com. Follow the instructions provided below to complete the process.
Temu App:
1. Log in to your account and click on your user avatar located at the bottom of the screen.
2. Click on “Settings,” then on “Account Security.”
3. At the bottom of the menu, click on “Delete your Temu account.”
Temu.com:
1. Log in to your account and click on your user avatar located in the upper right corner of the screen.
2. Click on “Account Security.”
3. Click on “Delete your Temu account” at the bottom of the screen.
After requesting the permanent deletion of your account, please be aware that you will be automatically logged out and your account will be deleted within seven business days. If you decide to keep your account, you can simply log in and cancel the deletion before the deadline.
At the bottom of the page on the site in question:
Unsubscribe from marketing communications. To manage your preferences or unsubscribe from marketing communications, you can take one of the following actions:
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Email promotional offers: If you do not wish to receive emails from us regarding promotions or special offers, you can follow the unsubscribe options at the bottom of each email.
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Mobile promotional offers: When you provide us with your mobile phone number for marketing purposes, we may send you certain marketing alerts by SMS and standard data and messaging rates will apply. If you no longer wish to receive mobile marketing alerts from us, you can follow the instructions provided in those messages or reply “stop” to any alerts we send. Rest assured that you can continue to use Temu even if you stop allowing mobile promotional offers.
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Push notifications: You may receive push notifications when using the mobile app. If you want to adjust your push notification settings, including turning them off, you can do so in your mobile device's notification settings.
Right to erasure. The right to request that we delete the personal data we hold about you without undue delay if and to the extent that the personal data is no longer necessary in relation to the purposes for which it was processed, you have withdrawn your consent on which the processing is based and where there is no other legal basis for the processing. Furthermore, deletion will be carried out if you object to the processing and there are no overriding legitimate grounds for the processing, if the personal data has been processed unlawfully or if the personal data must be erased for compliance with a legal obligation in the EU or member state to which we are subject.
legal@eur.temu.com
Whaleco Technology Limited
First Floor
25 St Stephens Green
Dublin 2, Ireland
https://www.temu.com/fr/support/c3/puis-je-supprimer-d-finitivement-mon-compte-temu-f-54-s-124.html
But now that they have your email, there's a good chance you will continue to receive advertisements... (from them and partner sites!)
Thank you for your quick replies (I’m a bit "clogged" up, normal at 80 years old!!!) I didn’t quite understand, I clicked on the three little dots then on settings then on privacy and security (I don’t have account security) and therefore at the bottom I don't see "delete my temu account." Help me, and thank you a thousand times again.
Sorry, I succeeded; I was clicking on the three little dots instead of clicking on my avatar, so everything was simple with your explanations. Thank you again, and see you next time!
You're welcome and good luck.