Unable to delete my Snapchat account
Jjerem23 Posted messages 7 Status Membre -
Hello, I wanted to delete my old Snapchat account. I followed the procedure and it worked. However, I realized I had forgotten to recover a photo. The next day, I tried to log in to retrieve that photo, but since then, I can no longer delete my account. Every time I enter my username and password and click on "delete account," a message appears saying: "We were unable to process your request, please try again." I then created a new account to see if the problem was widespread, but it wasn't. I was able to delete the new account easily by following the same process.
1 réponse
Hello Toufik,
When you request to deactivate your Snapchat account, you have 30 days to change your mind. That means if you log back in within those 30 days, the account will be reactivated.
I didn't find anything in Snapchat's official documentation regarding a request for account deletion after it has been reactivated.
I believe there is a time window before you can request the deletion of the account again.
Try again after 24 hours, or after a few days, if necessary, after a month to delete it.
Hoping to have helped you!