My Snapchat account is locked. Solved/Closed

Question

Good evening,  I have a problem when I try to log into my Snapchat account; a message appears saying that the account is temporarily blocked due to "suspicious activities"... I don't understand why and it appeared all of a sudden... if anyone knows how I can use it again.  Thank you.

iceman94260 · Accepted Answer

Hello,  Here, you have the tip that should help you: https://www.nextplz.fr/tutoriel/116683-snapchat-locked-comment-debloquer-mon-compte-snapchat

Austimath · Answer

Hello,
I am in the same situation as you, and I found out why I was blocked. In fact, Snapchat is fighting against third-party apps that use their network, such as snaphack (on iOS) or 6snap (on Windows phone). To combat these apps, they block those who use them. Being on Windows phone, I had no choice, as Snapchat does not exist on the store ...

hidaNz · Answer

de where the issue is resolved there? stop putting resolved when it is not the case omg

Sul85 · Answer

The same thing, I turned off and on the phone, it's working again.

xDine · Answer

I experienced that too. It's just that since I was using the same account on two phones, they blocked me because of that... I went to www.snapchat.com/locked, changed my password, and it works again :)

Kiwicorne · Answer

Just go to www.snapchat.com/locked and change your password! :) It unlocks right away!!!

LeNem · Answer

Thank you Kiwicorne, it works! I was starting to despair..

Ali · Answer

I admit that I'm starting to crack, I had an Android with Snapchat, no issues, then I changed my phone to a Windows phone, where until now I had no issues either. BUT, since yesterday, my account is blocked for "suspicious activity"!!!!! It's outrageous!! ANYWAY, I did what you said, snapchat/locked, they don't identify me, I only get a nice message: "You must solve the captcha."... So right now I'm really cracking, something's definitely going wrong somewhere, it's not possible!!!! What should I do?!!

Ali · Answer

I'm stuck too... Since yesterday, I haven't been able to open the snaps I receive, except for the stories This morning, my account is blocked for "suspicious activity"......... I've: - Uninstalled the app - Restarted my phone - Changed my password - Uninstalled the app from my old phone - Restarted my phone - Reinstalled the app ........  And nothing works... I'm at my wits' end!!! Windows phone as well, Nokia 635, never had this problem before!  Any ideas, anyone?

Toujours Ali · Answer

Miracle, my account unlocked by itself... Hard to understand, isn't it... All it took was to wait!

Coralie 77 · Answer

Good evening everyone. I also have a Windows Phone and had the same problem as you with this Snapchat message, and I didn't know what to do yesterday. I turned off the phone, removed and reinstalled the app, etc., and today I went to the link they mention in the message, changed my password, and strangely it's working again miraculously, but for how long? I really don't understand; I didn't do anything special, and I doubt it was the password change that actually unlocked my account... Good luck to everyone anyway; try to be patient; maybe that's all it is.

anonymatps · Answer

I have the same issue; it’s just because I entered my password incorrectly too many times.

amandine · Answer

just change the password and it works again in a minute :D

KENZA · Answer

I had the same thing! Do you have a Windows phone? Because on Windows phone, there is no "official" Snapchat, so Snapchat blocks accounts that use apps like 6snap. I couldn't find a solution, so I created a new account; I hope it won't be blocked. Otherwise, I'm still trying to recover my old account!! It's really outrageous to neglect Windows phone users like this!!

jacky-flamby · Answer

Hello,  I just had to click on "forgot password," I received an email with a link to change my password, and then it worked again.  Have a great day!

clemi04 · Answer

Hello, I have had the same problem twice, I think you are probably on WP and that you are using 6Snap, it's actually the real SnapChat that deletes your account because you are using a "fake" version of SnapChat.

lucie31 · Answer

I had the same problem as all of you, and when I reset my password, it didn’t work. The same thing happened when I uninstalled the app or when I turned my phone off and on again. So, it frustrated me, and after a while, I tried just turning on the mobile data on my phone and turning off the Wi-Fi.
IT WORKED!
GOOD LUCK :)

Wakyboy · Answer

If, when trying to reconnect to your Snapchat account, a message appears saying that your account is blocked, do this:
1-Change your Wi-Fi connection
2-Try to reconnect (?:IF YOU CHANGED YOUR PASSWORD, DO NOT MAKE A MISTAKE)
3-Your account will work normally again and you can switch back to your initial Wi-Fi connection.

CW · Answer

Hello, I have the same problem because I use 6snap, an illegal version of Snapchat. You need to change your password for it to work again. The problem is that if you continue to use 6snap, it keeps blocking your account. If changing your password doesn’t work, you have to wait. I'm currently in this situation... :(

mel · Answer

how long to wait? I'm in the same situation as you...

Mélissa · Answer

I have the same problem with my Snapchat account, but I tried changing my password and it still doesn't work. I managed to log in from http://www.snapchat/locked but when I try to unlock my account, they tell me that I am unable to unlock it at the moment. Additionally, I tried writing an email to Snapchat but they keep telling me to change my password again and again. It still doesn't work. Please help me.

StylessMyCrush · Answer

The last time, my sister waited 3 weeks...

Vic · Answer

6snap has been removed from the Windows Phone store. The official Snapchat has implemented a "fight" plan against third-party applications such as 6snap and swapchat on Windows Phone. As a result, all accounts on these apps have been blocked and all the apps have been removed. Rudy Huyn, the creator of 6snap, is now working with Windows Phone to have Snapchat create an app for Windows, which should arrive by July.... I invite you to read this link for a better understanding: http://www.monwindowsphone.com/votez-pour-le-developpement-de-snapchat-sur-windows-phone-t45105.html

dacdac · Answer

Mobilize yourself and leave a message in English to Snapchat explaining that you have a Windows phone and that you can't use the official app because it doesn't exist... 
Here’s the link to vent a bit https://support.snapchat.com/co/third-party-cf

Maxamax · Answer

Good evening  vote here for Windows Phone (the platform with the most votes will be developed by Snapchat!!!)  https://support.snapchat.com/en-US/ca/incompatible

Vic · Answer

No official response specifies this... But nothing suggests that it will be the case.
Snapchat announced, at the beginning of the fight against third-party applications, that accounts using these third-party applications would be blocked to ban them from the Snapchat network...
So all we can do is rely on the work of Windows Phone and Rudy Huyn with Snapchat...

marco · Answer

None of your techniques work for me, unfortunately. I am eagerly awaiting other suggestions. Thank you in advance.

Nath · Answer

Try connecting with your cellular network instead of the wifi.

Gab003 · Answer

It happened to me too, it's probably because you're not using the real Snapchat app, for example if you have a Windows phone and you're using 6snap... if it's only temporarily blocked you just have to change your code, a link normally shows up... but if you keep using a fake app, they'll block you permanently... they did it to me so I no longer have Snapchat... I don't wish that on you...

Anonymous user · Answer

The Snapchat terms of service prohibit any third-party software from accessing the Snapchat network.

Ma N'on · Answer

Kiwicorne: the site you are guiding us to is very good, that's for sure. At first, it worked for me and every week my account got blocked again, so I unblocked it once, then twice, then three times, up to six times using the site, and today it is impossible for me to reconnect. So it works, yes, but not for long.

Morgane? · Answer

Apparently, you need to change your password, but I've already done it many times and it still doesn't work. It's simply because you've used third-party Snapchat applications, so your account has been blocked, but you can't unlock it except by waiting, I think...

Peuss · Answer

On Windows, it's impossible to connect; they block all accounts that use an application other than the official one.

Ombeliine1999 · Answer

It depends if you have a Windows Phone; if you have one, you must have used the 6snap app to access Snapchat. But they removed the app because it wasn't official, so those who used it got blocked. I don't know how to unblock my account now.

théo · Answer

6snap has been removed from the store, so no more Snapchat for Windows!

lou · Answer

I have exactly the same problem specifically with 6snap, which is an application for Windows Phone. I had to redo my account 4 times because it automatically said my account was blocked. They even deleted the app because it was just a scam! They need to quickly create a new Snapchat app for Windows Phone because it's very frustrating for me to connect every day. But this time with more security.

Snapchat locked : mon compte snapchat est bloqué

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