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No sound on thomson NEO notebook

TIANA -  
mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   -

Hello,

I installed Linux MAGEIA on my Thomson NEO notebook, but I have no sound. I can't find any drivers. Help please :)


2 answers

Answer 1 / 2
steph810 Posted messages 1864 Registration date   Status Member Last intervention   152
 

Hello,

Could you please run these commands in a terminal and post the result:

uname -a
lspci -knn

You can also run this command if a driver update is needed:

sudo lspci -Q

Thank you
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Answer 2 / 2
mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 938
 

Hello,

Can you also check the following points:

  • Are the speakers/headphones you are using turned on and set to a reasonable volume? Does this equipment work on another device?
  • In the mixer, have you set the correct audio output? Have you checked that the sound is at a reasonable volume (overall meter and application meter) and is not muted?
  • Is the problem following a recent update? If so, in the boot menu (grub), can you choose the advanced options and boot with an earlier kernel and indicate whether the problem persists?
  • What is the exact model of your sound card (see #1)?
  • Can you copy and paste the result of the command:
pactl info pacmd list sink

Good luck
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