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Secure connection failed on my site

BourrinOman83 Posted messages 242 Registration date   Status Member Last intervention   -  
BourrinOman83 Posted messages 242 Registration date   Status Member Last intervention   -

Hello,

I just tried to switch my site to a secure connection (a tutorial on the internet seemed to indicate that it was easy), but when I first tried it in my site's settings, I encountered this error message after validating the changes:

Secure connection failed

An error occurred while trying to connect to www.natureprovencale.fr. The peer signals that it had an internal error.

Error Code: SSL_ERROR_INTERNAL_ERROR_ALERT

    The page you are trying to view cannot be displayed because the authenticity of the received data cannot be verified.
    Please contact the website owners to inform them of this problem.

I went back to revert the changes to default: same issue.

The problem (which is a big one) is that I get this error message whenever I try to access my administration page (I'm talking about the page where I enter my credentials).

How can I resolve this issue?

6 answers

  1.
    bg62 Posted messages 23433 Registration date   Status Moderator Last intervention   2 435
     

    Nice "tutorials" made by incompetent people, huh!!
    A bit like influencers or others = 99% nonsense and yet there are still people who believe it... proof of that!
    "Secure connection": 'Check the website's URL. If it begins with "https" instead of "http", it means you are on a site secured by an SSL certificate (the "s" stands for secure). The SSL certificate protects the transfer of your data as it passes from your browser to the website's server.'
    Normally, for the SSL certificate to be valid, in order to have "https", it must be configured on the hosting; most often, you just need to ask the host or follow an internal FAQ and it can go really fast...
    IF now there is a problem due to this bad manipulation: completely clear your browser cache, possibly restart, and try again :)
    No panic, your site is still visible online BUT if it is still on 'http' the big problem is already upstream since everything is misconfigured...
    "http://www.natureprovencale.fr/wp/wp-includes/css/dist/block-library/style.min.css?ver=5.4.15" why put it in a "wp" directory and not in the root of your hosting????
    IT IS ALSO EXTRAORDINARILY SLOW TO LOAD.... way too much...
    This is the kind of site that absolutely needs to be redone from scratch, moved to the root, optimized because at such speeds Google or others will always place it at the bottom...

    ON TOP OF THAT you declared links and an internal configuration with 'https' links while your certificate is not yet in place so it goes to 'http' and in ERROR... >>>>>>>>>>>>

    In the end = work, more work, but MANDATORY if you want to put ... nature provençale online :) :) :)

    https://www.google.com/search?client=firefox-b-d&q=SSL_ERROR_INTERNAL_ERROR_ALERT

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  2. BourrinOman83 Posted messages 242 Registration date   Status Member Last intervention   2
     

    OK, thanks for the reply.

    I will know next time that it's best not to rely on the first tutorials.

    By the way, do you have a solution to suggest so I can regain access to my admin login page?

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    1. bg62 Posted messages 23433 Registration date   Status Moderator Last intervention   2 435
       

      Have you at least taken the time to back up your site?

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  3. BourrinOman83 Posted messages 242 Registration date   Status Member Last intervention   2
     

    Hello.

    I received the certificate to secure my site, but now I have another error message when I try to access my admin login page:

    The page isn’t redirecting properly

    An error occurred while connecting to h t t p : // www. natureprovencale.fr.

    The cause of this issue might be the disabling or refusal of cookies.

    I asked my hosting provider, who mentioned a .htaccess file, indicating that this was more of a webmaster's responsibility.

    Do you know more about this, or who could help me resolve this page issue?

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  4. bg62 Posted messages 23433 Registration date   Status Moderator Last intervention   2 435
     

    Indeed, having a ".htaccess" file is more than very useful, and normally WP will offer or generate it automatically...

    As for its configuration, you have good tutorials on your hosting provider, at

    https://httpd.apache.org/docs/2.4/fr/howto/htaccess.html

    as well as elsewhere...

    *** It would be good if you took the time to respond to what we are asking you: "have you at least taken the time to back up your site?”

    :)

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  6. BourrinOman83 Posted messages 242 Registration date   Status Member Last intervention   2
     

    Did you at least take the time to back up your site?

    Oops, sorry, I skimmed past the message without reading it.

    Having had major connection issues with Mozilla for a long time, my last backup of the site is quite old. But if I need to revert to that backup and add what's missing (in terms of content), I will do it. Even if it takes time, I've kept the text and photos of my species sheets on my computer.

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  7. BourrinOman83 Posted messages 242 Registration date   Status Member Last intervention   2
     

    Hello.

    I managed to find my .htaccess file (it seems accessible only from the local site of FileZilla).

    Here is what it says: RedirectMatch ^/$ /wp/

    Can you explain to me how to configure this to recover my site?

    By the way, can we manage it directly from FileZilla (apparently, we can open the file there) without having to search for it on the hard drive?

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