How to unlock HP ENVY 5640 photo tray
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billmaxime Posted messages 50509 Registration date Status Contributeur Last intervention -
billmaxime Posted messages 50509 Registration date Status Contributeur Last intervention -
Hello,
When I try to print with the 10x15 photo tray, I'm being asked to unlock the drawer! But I don't see any blockage in the drawer (no paper jam in the path).
There's no issue with the main tray.
Additionally, I couldn't find any manual for disassembly.
Of course, it's no longer manufactured and out of warranty!
2 réponses
hi
check if this can help you ==> click here
and this one for accessing the drawer ==> click here
@+
hi
if you've followed all the steps in this topic ==> click here
watch this video, even if it's not your printer model ==> click here
@+
Hello,
Having followed your good advice and checked the cleaning of the pebbles, the printer still asks me to load paper!
If I use the main tray, the printing goes smoothly.
To be honest, I don't remember having used the photo tray much since acquiring the printer.
But thank you very much.