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Nouvelle CPU installée, FTPM/PSP NV corrompu

Tanguy -  
jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   -

Hello,

I just built a new computer.

Here is the message that appears

New CPU installed, FTPM/PSP NV corrupted or fTPM/PSP NV structure changed.
Press Y to reset fTMP; if you have Bitlocker or encryption enabled, the system will not boot without a recovery key.
Press N to keep previous fTPM record and continue system boot; fTPM will NOT enable in new CPU, you can swap back to the old CPU to recover TPM related Keys and data.

What should I do?

3 answers

  1.
    epango Posted messages 37195 Registration date   Status Member Last intervention   Ambassadeur 4 270
     

    Which CM (brand and model) did you choose?

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  2. jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     

    So what..? It would be nice to share a few words about what happens next...

    It would be interesting to know if it worked for you..?

    And if your problem is resolved...?

    On the forum, we share to help each other..

    0
  3. jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     

    Hello,

    You have to translate with "Google Translate" and you'll understand

    I suppose you put the hard drive from the old PC... But your version of Windows doesn't work on a PC that is no longer the same... Yes, it would be too easy.

    Windows must be installed on the PC where it will operate

    -1
    1. Tanguy
       

      Yes, I made a change from an i7 7700 processor to an AMD Ryzen 7 5700x.
      I naively thought that my hard drive with Windows would work directly.

      I did the translation, unfortunately, I pressed Y and since then I no longer have access to the BIOS.

      I tried all the following maneuvers:
      - Restart + F2 to enter BIOS. ❌
      - Restart after removing the motherboard battery for a BIOS reset and hardware BIOS --> ❌

      I don't know what to do.
      A USB drive with the motherboard updates and drivers?

      I removed the hard drive that has Windows, leaving a blank hard drive in the PC.
      The PC remains stuck, do you have any idea?

      1
    2. Antoine > Tanguy
       

      I have exactly the same problem as you, did you find a solution?

      0
    3. steph810 Posted messages 1865 Registration date   Status Member Last intervention   152 > Antoine
       

      Hello,

      1
    4. Antoine > steph810 Posted messages 1865 Registration date   Status Member Last intervention  
       

      Hello, I have already seen the video and my problem is different. During the CPU error, I pressed Y but since then I have a black screen, impossible to access the BIOS. I tried resetting the BIOS by removing the battery, but nothing happened, and I also have a red boot LED on my motherboard. I don't understand anything.

      1
    5. steph810 Posted messages 1865 Registration date   Status Member Last intervention   152 > Antoine
       

      Motherboard model RAM graphics card configuration please.

      Make sure that the RAM graphics card cable is properly connected.

      A close-up image of the illuminated indicator would also be appreciated.

      0