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Meta Business account invitation

Jude8783 Posted messages 3 Status Member -  
 Jude8783 -

I received an invitation to access a business account on Meta Business Suite, however, when I need to validate my Facebook password, I receive this message:

"something went wrong. we're working on getting this fixed as soon as we can. you may be able to try again"

I tried everything: changing browsers, changing my password, clearing cookies, etc., changing browsers.

1 answer

  1.
    MPMP10 Posted messages 47370 Registration date   Status Member Last intervention   18 980
     

    Hello there!

    https://www.commentcamarche.net/infos/25855-charte-d-utilisation-de-commentcamarche-net-respect-d-autrui/

    Translation of the message...

    <<Something went wrong. We are working to resolve this issue as soon as possible. You might be able to try again>>

    So it's coming from them, an error on Facebook's servers, so we will have to be patient.

    Proof here:

    https://www.totalbug.com/facebook/

    https://forums.commentcamarche.net/forum/affich-37946859-instagram-message-inattendu

    “Isn't progress nice? Tomorrow, when we give a book to a kid, he'll turn it every which way to figure out where to put the batteries.”
    Coluche

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    1. Jude8783 Posted messages 3 Status Member
       

      Hello, excuse me,

      I copied and pasted my message incorrectly and forgot the introduction :)

      Thank you for your quick response. In my specific case, I don't have a blank page; this message appears in red at the top of the page when I enter the password to complete the last step of accepting the invitation to the professional account. Do you think it’s related to the same bug?

      I feel like this bug has been around for several weeks. Do you know if there’s another way to contact them for professional accounts? Because in my case, it’s my promotional channel for my business :(

      Thank you.

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      1. MPMP10 Posted messages 47370 Registration date   Status Member Last intervention   18 980 > Jude8783 Posted messages 3 Status Member
         

        See here:

        Facebook, it malfunctions every day, no miracle...

        https://www.totalbug.com/facebook/

        It comes from them!

        <<Something went wrong. We are working to resolve this issue as soon as possible. You may be able to try again>>

        We are working to resolve this issue as soon as possible

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      2. Jude8783 Posted messages 3 Status Member > MPMP10 Posted messages 47370 Registration date   Status Member Last intervention  
         

        Okay, thanks.

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      3. MPMP10 Posted messages 47370 Registration date   Status Member Last intervention   18 980 > Jude8783 Posted messages 3 Status Member
         

        You're welcome.

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      4. Jude8783 > Jude8783 Posted messages 3 Status Member
         

        Hello community,

        The block has not progressed. If the problem is indeed with Facebook, do you know if Meta has had a similar issue in the past? I have to partially pause my professional activity, and I would like to know, if possible, how long it can take Meta to resolve this type of problem?

        Is there any other way to access my invitation to the professional account on Meta Business Suite?

        Thank you very much.

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