How to remove my Scangard antivirus

Solved

Hello, I recently received an email notifying me that my Scangard antivirus has been renewed. However, I did not give any authorization. I canceled it on the computer but the $165 is on my bank statement. I called Mastercard, and they provided me with a phone number that doesn't work. I then searched on the computer but I can't find their number. What can I do?


1 answer

  1. Moderator

    Hello,

    Uninstalling the software does not cancel your subscription - you must manually terminate it by accessing your Scanguard account. Here are the steps to cancel.

    To obtain a refund, contact them via their contact page.


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    1. Thank you very much for your help!

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