How to deactivate my accounts on an old phone

Cleopatre64 Posted messages 83 Status Membre -  
Cleopatre64 Posted messages 83 Status Membre -

Hello,

I have a new smartphone for about 2 years now (Samsung Galaxy S22+). I kept the old one which still works but it's turned off and I'm not using it anymore.

However, for a few weeks now, when I do a security check (regarding connected devices) on my Google account, it mentions my old smartphone as the one I'm using. When I ring it, it's indeed the new one that rings. Since I've had issues before (phishing), I tend to be a bit paranoid whenever I notice inconsistencies.

It turns out that my old phone still has the SIM card that we can no longer remove since it fell. My provider has disabled the card, but since I kept the same number, it might play a role...

All this doesn’t seem serious, but I notice activities, internet searches, and frequent security alerts. Could this be linked to my old phone? Am I completely off base?

Can you help me?

Thank you in advance and have a good evening.

4 réponses

Fido
 

Hi

My supplier has deactivated the card

One thing is for sure, the old phone can no longer, even if it was on and functional, attempt to connect to an account if the card is not active.

Except for those who have 2 cards, but that doesn't seem to be the case.

Most suspicious activities are actually real external attempts.

Tens of thousands of personal data are out there and they are trying.

If you use someone else's phone to connect to your account, yes it can also raise a suspicious activity for your account manager.

Sometimes if you go through a VPN and connect from abroad, they will also start to ask questions.

2
Pierr10 Posted messages 13780 Registration date   Status Modérateur Last intervention   5 817
 

Hello

However, for the past few weeks, when I perform a security check (regarding connected devices) on my Google account, it mentions my old smartphone as the one I am using

There's nothing unusual about that: Google remembers the devices we've used.

For example, for me:

The last 2 devices on the list are no longer in use. I’ve kept them because they are still functional.
They can be removed by clicking on Manage devices.

If you want to be at peace, completely turn off the old smartphone. A turned-off device is a dead device: it no longer communicates, neither in reception nor in transmission, even if it has an active SIM card. It is completely invisible.


What is well conceived is clearly stated,
And the words to express it come easily.
(Boileau)

1
Fido
 

Hello

Okay, I agree as well.

In the case of the dead laptop from which we can no longer remove the deactivated SIM card, it's not a problem, we consider it deceased.

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Cleopatre64 Posted messages 83 Status Membre 2
 

Hello Fido,

Hello Pierr10,

Thank you so much for your help. I feel reassured. However, I don't understand why sometimes, under "my devices," Google only mentions my old smartphone (Samsung Galaxy S10) and not the one I'm using, which is the S22+. Since there's an option to ring the device, I click it, and it's indeed the S22+ that rings. The other one is off and the SIM card is disabled.

What bothers me is that if I lose my phone and try to locate it, what will it look for if it confuses the S10 and the S22+?

In any case, a big thank you to both of you. I wish you a good continuation. Regards.

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