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Activate masked calls?

19BlueMonkey92 Posted messages 22 Status Membre -  
Pierr10 Posted messages 13777 Registration date   Status Modérateur Last intervention   -

Hello,

For an administrative procedure, I need to enable hidden calls on a Xiaomi Redmi Note 9 Pro, but I don't know where to activate them and everything I've found on the Internet is incorrect.

Thanks in advance.

3 réponses

Réponse 1 / 3
Panth33ra Posted messages 23016 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

 For an administrative procedure, I need to activate caller ID blocking on a Xiaomi Redmi Note 9 Pro.

Are you sure about the source of this request?... It could be a scam to extract personal information from you.

Wait for other opinions...!
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19BlueMonkey92
 

No, it's a public organization that I contacted myself (they take care of the computers for high school students in the Pays de la Loire region). However, they tried to call me several times for the procedure in question, but their number is supposed to be hidden when calling back, yet I haven't received any calls, so I want to know where to activate them. Moreover, I received two calls marked as spam, but they weren't masked, so I think there's a setting to disable, but I can't find it.

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Panth33ra Posted messages 23016 Registration date   Status Membre Last intervention   2 346 > 19BlueMonkey92
 

Hello,

I don't know the Xiaomi brand but you can search for the user guide on their platform... https://www.mi.com/fr/redmi-note-9-pro/specs/

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Réponse 2 / 3
baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   14 373
 

Hello,

If the organization is calling from a private number, there is no way to make it appear regardless of the phone receiving the call.

The essence of a private call is that the caller's number is not transmitted at their request by their telephone operator.

However, you should be able to block private calls, and that is what you need to address on your device. You need to disable the blocking list.

Excerpt from the manual on page 48 (58 of the attached PDF)

 the manual: https://sav.darty.com/document/XIAOMI/REDMI-NOTE-9-PRO-/583577

Very difficult to catch a black cat in a dark room.
Especially when it isn't there...
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Réponse 3 / 3
Pierr10 Posted messages 13777 Registration date   Status Modérateur Last intervention   5 812
 

Hello,

The answer to your question isn't straightforward.

There may be an option on your smartphone, in the Phone app settings, to block hidden numbers.

But it's not obvious. On my Samsung, I only have the option to block unknown numbers. This includes numbers that are not in the contacts and of course hidden calls. It's very restrictive and I haven't activated this option.

However, my phone provider (Free) allows blocking hidden calls.

I think you should primarily check in your mobile line management interface if there is an option to block hidden calls.

If there's a block at that level, anything you can do on the smartphone will obviously have no effect.

What is well understood can be stated clearly,
And the words to say it come easily.
(Boileau)
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