Computer not turning on under Windows

chatgptdewish -  
 Sasi -

Hello ^_^

I have a "WOZIFAN V5" laptop ordered on Amazon in February 2023 running Windows, and for the past month, when I turn it on, the blue "power" light blinks, then the screen stays black (it's off) even though it's fully charged.

I'm afraid this laptop might be a counterfeit of an existing brand (Dell, HP, Acer), or is it simply related to the graphics card?

Thank you in advance.

3 answers

  1. HelpiOS Posted messages 8462 Registration date   Status Moderator Last intervention   11 948
     

    Hello,

    Unplug the charger and turn off your computer by holding the Power button and continue to hold it for another 30 seconds once it's off. Then release the button and turn the computer back on to see what happens.

    If the problem persists, try the solutions from this article.

    Otherwise, as MPMP10 suggests, check with Amazon about the warranty.


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  2. Sasi
     

    Have you resolved the problem? I have the same issue.

    0