Unable to type letters on my landline phone

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claudie43 Posted messages 755 Status Membre -  
claudie43 Posted messages 755 Status Membre -

Hello,

My landline phone is a Gigaset AL 117 A. Until now, I was able to transfer calls from the landline to my mobile when I was away from home without any problems. I wanted to do it again, and it’s impossible to enter the letters; I can only type the numbers. I might have made a mistake somewhere! If any of you have any idea, I would appreciate it and thank you in advance.


6 réponses

baladur13 Posted messages 47550 Registration date   Status Modérateur Last intervention   14 372
 

Hello,

I don't quite understand the connection between call forwarding and the need to type letters on the keyboard of a landline phone.

From a landline phone, at Orange, to forward a call to a mobile (or landline) phone you need to:

  • Dial *21*.
  • Enter the ten digits of the number to which you want to forward your calls.
  • Press the # key.
  • Finish with the "Pick up" key.
    Note: You will hear the message "Your request has been recorded and accepted, you can hang up."
  • Press the key to hang up.

See https://assistance.orange.fr/telephone/telephone-fixe/installer-et-utiliser/rester-joignable/transfert-d-appels/telephone-fixe-activer-ou-desactiver-votre-transfert-d-appel_20309-20699


It's very hard to catch a black cat in a dark room.
Especially when it's not there...

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claudie43 Posted messages 755 Status Membre 29
 

First of all, thank you baladur 13 for your response. For call forwarding, I type USSD*21* and then I have to type letters that, as I said, were working until now. As soon as I enter, I will try with only *21*, but that doesn't explain why all of a sudden it's no longer possible to type letters.

Thanks again for your response.

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baladur13 Posted messages 47550 Registration date   Status Modérateur Last intervention   14 372
 

The acronym USSD stands for Unstructured Supplementary Service Data (Services Supplémentaires pour Données Structurées in French).

You are asked to enter an USSD code, but the code is *21*, so no letters need to be typed.

On a wireless phone, you can only enter letters if you add to the directory (for example, setting up the name).


It's very difficult to catch a black cat in a dark room.
Especially when it's not there...

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claudie43 Posted messages 755 Status Membre 29
 

Thank you! I'm a bit of a fool, but all this is complicated for me since I was born at the end of the war. In any case, I always find someone on this site to help me. Thank you baladur 13, it's easier for me to type, have a nice day.

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baladur13 Posted messages 47550 Registration date   Status Modérateur Last intervention   14 372
 

me who was born at the end of the war...

"Let us not weep over the passage of time... it extinguishes the candles..."

What should I say, I who was born during... the so-called war!

Happy if I could guide you onto the right path.

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claudie43 Posted messages 755 Status Membre 29
 

Rostand ????

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baladur13 Posted messages 47550 Registration date   Status Modérateur Last intervention   14 372
 

Rostand... No! Geluck.

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claudie43 Posted messages 755 Status Membre 29
 

Don't know or rather I don't watch! In any case, thanks for the help!

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