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Driver issue, no more wifi

Lina1247 Posted messages 4 Status Member -  
bazfile Posted messages 58483 Registration date   Status Moderator Last intervention   -

Hello,

I have a alldocube GTBOOK and since this morning it no longer detects any networks. When I go to "Device Manager", I see a yellow triangle next to "Intel(R) Wi-Fi 6 AX201 160MHz". If I right-click and check properties, it says "This device cannot start". I imagine there is something that needs to be updated, but I have no idea how it works and I would rather ask here so I don't mess things up.

(I am on Windows 11 Home, 64 bit)

Thank you in advance for any help :)

1 answer

Answer 1 / 1
bazfile Posted messages 58483 Registration date   Status Moderator Last intervention   20 265
 

Hello.

Your card is dual-band WiFi and Bluetooth, here are the latest drivers.

WiFi: https://www.intel.fr/content/www/fr/fr/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-intel-wireless-adapters.html

Bluetooth: https://www.intel.fr/content/www/fr/fr/download/18649/intel-wireless-bluetooth-for-windows-10-and-windows-11.html

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