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USB 2.0 WLAN key driver issue

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enzus Posted messages 21 Status Member -  
kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   -
Hello everyone,
I recently rebooted my computer due to the problems caused by Windows 10, so I went back to Windows 7 and I reinstalled my Wi-Fi key driver using my Ethernet cable.
However, yesterday after enabling automatic updates for Windows Update (I don’t know if there’s a connection, but it hasn’t been working since I did this), my Wi-Fi key stopped working, and when I switched to Ethernet to re-download the driver, the computer couldn't automatically find the driver. The problem is that I don’t know the exact model of my Wi-Fi key to install the driver manually.
Is there anyone who can guide me through this process so that I can reinstall the driver? Thank you.

7 answers

  1.
    kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     
    Hello,

    Go to Start
    In the search bar
    Type --> devmgmt.msc and OK.

    Give the hardware identification number of the device
    Right-click on the device
    Properties
    Details tab
    Select the hardware identification number.
    It's a number that should look like this for example:
    --> PCI\VEN_1969&DEV_1026&SUBSYS.......
    --> USB\....
    If needed, see --> here

    Is Windows 7 32 or 64 bits?

    --
    Human beings are at their best when things are at their worst.
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    1. enzus Posted messages 21 Status Member
       
      hi kaneagle and thank you for your response
      I finally found the solution and I found a driver that works, so that's sorted, but I realized that the problem came from elsewhere,
      I am on 64-bit and if the driver was not available it’s simply because Windows Update is not working, unfortunately I can't find a solution to get it to work.
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