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TCL TV, Pluto TV app works but there is no sound

casimir2008 Posted messages 176 Status Membre -  
MPMP10 Posted messages 46985 Registration date   Status Membre Last intervention   -

Hello, I have a TCL flat screen, I have the Plutotv app, but there are channels and no sound.

I noticed that Samsung screens have this app and there is sound.

Is Samsung a partner of the Plutotv app, and is TCL not?

Is this the reason why there is no sound with TCL flat screens?

Thank you for your help.

2 réponses

Réponse 1 / 2
MPMP10 Posted messages 46985 Registration date   Status Membre Last intervention   18 842
 

Hello,

Nothing works properly on this so-called site...

https://www.totalbug.com/pluto-tv/

Chuck Norris managed to find the 404 page.
A tear from Chuck Norris can cure cancer; unfortunately, Chuck Norris doesn't cry.
2
Réponse 2 / 2
Anonymous user
 

It is unlikely that the lack of sound from the Plutotv application on your TCL flat screen is due to a lack of partnership between TCL and Plutotv. It is more likely that the issue is related to the audio settings of your screen or the application itself.

You can try the following solutions:

Check that the volume of your screen is high enough and that the sound is not muted.

Ensure that the Plutotv application is updated and that you have the latest version.

Try restarting the application or rebooting your screen.

Check the audio settings of your screen to make sure they are correctly configured.

If you are using an external audio system, ensure that the audio settings of that device are properly configured.

If none of these resolve your issue, it is possible that the problem is related to the Plutotv application itself and not your screen. In this case, you can contact Plutotv technical support for further assistance.
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