View original (French)

Dissociate 1 Samsung account on 2 smartphones

Solved
Sylviane17 Posted messages 646 Registration date   Status Moderator Last intervention   -  
Pierr10 Posted messages 13860 Registration date   Status Moderator Last intervention   -

Good evening,

I have a new Samsung A70 phone and I set it up using my husband's Samsung account. I shouldn't have!

Indeed, when I use the "Health" app, his results show up.

I searched on websites but couldn't find a solution. I also went to "settings," "accounts and backup," "account management," I tried "add an account" but it says "a Samsung account already exists." I'm hesitant to delete the account... unless you tell me it's necessary.

So how can I have two separate accounts?

Thank you so much for your help.

Thank you so much for your assistance.

1 answer

  1.
    Pierr10 Posted messages 13860 Registration date   Status Moderator Last intervention   5 856
     

    Good evening

    I think everything is here: 
    https://www.samsung.com/fr/support/mobile-devices/comment-creer-un-compte-samsung/

    Delete the account and create your own account with an email address that is yours and not your husband's.

    What is well conceived is clearly expressed,
    And the words to say it come easily.
    (Boileau)

    0
    1. Sylviane17 Posted messages 646 Registration date   Status Moderator Last intervention   385
       

      Hello Pierr10,

      thank you for your advice. I replied to you yesterday but my message doesn't show up. I successfully created my Samsung account and my husband kept his. It was indeed necessary to delete the account, but I didn't dare. Everything is perfect now, thanks again.

      0
      1. Pierr10 Posted messages 13860 Registration date   Status Moderator Last intervention   5 856 > Sylviane17 Posted messages 646 Registration date   Status Moderator Last intervention  
         

        Thank you for the feedback.

        Have a great day!

        0