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Snap memories issue

Magalie -  
 Nine -

Hello, I've been having a problem on Snap for a few days now. I can't view my memories, it says "Oops, an error occurred."

Please try again.

And I don't understand because it works with other memories and for some it shows me that message. I can neither view nor edit or send the video. I would like to know if anyone else is in my case. And don't bother telling me to restart, uninstall, or check my Wi-Fi connection; I've already tried everything and I'm still getting the same problem. I would like some help.


3 réponses

Réponse 1 / 3
MPMP10 Posted messages 46951 Registration date   Status Membre Last intervention   18 829
 

Hello,

This type of error usually comes from a malfunction on the website's servers, so there isn't much to do but wait.
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Magalie
 

Good evening, thank you. How long do you think it'll take, approximately? It happened to me again with some snaps that I just saved.

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MPMP10 Posted messages 46951 Registration date   Status Membre Last intervention   18 829 > Magalie
 

Hello,

We don't know this timeline here on CCM.

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Réponse 2 / 3
Ciro
 

Hello, I have exactly the same problem! If someone has a solution
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Réponse 3 / 3
Nine
 

Hello, same problem as well…
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