View original (French)

Error code 092-651 then 2660000 on Xerox WorkCentre 6015 B

Alex383 Posted messages 3 Status Membre -  
Alex383 Posted messages 3 Status Membre -

Hello,

my Xerox WorkCentre 6015 B laser printer has stopped working (neither scanning nor printing) since I cleaned the cartridge area. I tried cleaning the color toner density sensors (CTD), but there was no improvement. I changed the three color cartridges (compatible ones) but not the black one yet. I can't even scan anymore.

How can I reset my device from my computer since the printer's keyboard is stuck on the error message?

PS: I'm a beginner in computing, so please feel free to talk to me like a novice!

Thank you for your responses.

3 réponses

Réponse 1 / 3
baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   14 373
 

Hello,

See if the solution proposed here can be applied

https://www.youtube.com/watch?v=WlSRrtpFXJg

Very difficult to catch a black cat in a dark room.
Especially when it's not there...
0
Réponse 2 / 3
Alex383 Posted messages 3 Status Membre
 

Thanks, I've done all that but the message remains the same.
0
baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   14 373
 

Sorry

0
Réponse 3 / 3
Alex383 Posted messages 3 Status Membre
 

No, don't be. Thank you for your help.
0