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Black screen with lock icon on Lenovo PC

MM_9537 Posted messages 5 Status Member -  
 mrprepuski -

Hello!

Since this afternoon, when I turned on my Lenovo ThinkPad X390, I came across this black screen with a padlock on the left side of the screen, and it's asking for a code that I don't have.

Can you help me, please?

5 answers

  1. Anonymous user
     

    Hello,

    This is the BIOS password, you won't get any help with that, ask the person who set it.

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    1. MM_9537 Posted messages 5 Status Member
       

      I have the BIOS password because I set it myself, but right now it’s not the BIOS password that is being requested.

      0
      1. Anonymous user > MM_9537 Posted messages 5 Status Member
         

        It's definitely the BIOS, I have an x260, it's almost the same.

        1
  2. MM_9537 Posted messages 5 Status Member
     

    The BIOS never has the 1 above the cylinder next to the Lock. I know my BIOS password well. It’s not the BIOS.

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    1. Anonymous user
       

      but it comes to the same depending on where you access it, the logo changes

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  3. MM_9537 Posted messages 5 Status Member
     

    It's not working. Thanks anyway.

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    1. Trezor
       

      Good evening

      It's the password for the hard drive, which can be configured in the BIOS.

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  4. MM_9537 Posted messages 5 Status Member
     

    What should I do then? I can't access the BIOS. At startup, this screen appears, and I can't do anything.

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    1. Trezor
       

      Unless you know the hard drive's BIOS password, it's generally impossible. The only option left is to contact Lenovo's customer support.

      2
  6. mrprepuski
     

    Hello, I have the same problem, so should I call Lenovo?

    0