Printer scanner error 100016

Mg -  
 Mg -

Hello,

My printer won't make copies,

It shows scanner error, please refer to your documentation 100016


3 réponses

Panth33ra Posted messages 22982 Registration date   Status Membre Last intervention   Ambassadeur 2 333
 

Hello,

Please specify for which printer (brand and model)?


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Mg
 

For an Epson XP-3105

Thank you

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bazfile Posted messages 58427 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

When asking this kind of question, the minimum is to specify which printer it is.

I assume it's an Epson; this often comes from a cable that is making poor contact or an object blocking the scanner. This requires disassembling the printer, so if you're not comfortable doing that, take it to an authorized Epson repair shop.

See https://www.youtube.com/results?search_query=epson+100016


bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.

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Mg
 

Thank you,

yes, it's an Epson, I thought I had mentioned it.

I was too quick.

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