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Instagram post scheduled via META is not publishing.

Ophely -  
gaellebcphotographe Posted messages 1 Status Membre -

Hello,

As a community manager, I scheduled my clients' posts this week using Facebook's META BUSINESS. The posts were published properly on Facebook, but not on Instagram.

I get the error message "failed to publish" on each post with multiple images; the posts with a single image worked.

Whether it's their account or my own account...

So I am forced to keep my computer with me to publish in real time via INSTAGRAM, otherwise nothing works through META... ????

Have you ever encountered this problem?

What should I do...?

Thank you, have a nice day

Ophelu


8 réponses

Réponse 1 / 8
Buzzee
 

Hello,

I don't know if it's related or not, but I reported the situation to Meta business, I waited a week, and it resolved itself.

Try reporting the malfunction to Meta first =)
4
Ib2502 Posted messages 3 Status Membre 2
 

Thank you for your response!
I will try to report it right away hoping that it works. I will let you know if it works in case it could help other people :)

1
gaellebcphotographe Posted messages 1 Status Membre > Ib2502 Posted messages 3 Status Membre
 

Hello,

I have the same problem, how can I contact Meta please.

THANK YOU

0
Réponse 2 / 8
Buzzee
 

Hello, I'm also facing this issue.

I'm in charge of communication for a young company, and to plan my publications, I can only use Meta Business for Instagram/Facebook posts.

I'm having exactly the same problems with Instagram publications that don't go out via Meta Business. I have to go through Instagram directly. So, I'm wasting time on my job.

I noticed this problem since November 2nd, a few days after the massive bug on Instagram. I don't know if it's related.

I hope someone has the answer to this problem...
1
Ophely
 

Unfortunately still no solution on my end... I'm setting alarms to go live on Insta ????

1
Buzzee > Ophely
 

That's kind of it, indeed!

0
Réponse 3 / 8
Ib2502 Posted messages 3 Status Membre 2
 

In that case, I recommend scheduling your posts from the Instagram app, which has offered this functionality recently (if you haven't noticed it). It takes a little longer than through META's business suite as it seems to only be done from the phone, but it's still more convenient than setting reminders or alarms (and it's especially one less mental load!)
1
Réponse 4 / 8
Soroera
 

Hello

I have been experiencing this problem for 2 weeks. Have you found a solution since then, please?
1
Réponse 5 / 8
pedromen
 

Hello,

I have the same problem.
0
Réponse 6 / 8
mel
 

same, no idea how to solve it!
0
Réponse 7 / 8
MilieB
 

Same for me. It's really not convenient! I'm keeping my fingers crossed that it gets resolved spontaneously. Or that a good soul can help us here! ;-)
0
Réponse 8 / 8
Ib2502 Posted messages 3 Status Membre 2
 

Hello, as a community manager for several clients, I also encounter this issue with my Instagram posts. Several months later, have you found a solution?
Thank you in advance for your reply!
0
milieB
 

Unfortunately not!

1