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Kaspersky error

NIEUL2015 Posted messages 2 Status Member -  
MPMP10 Posted messages 47331 Registration date   Status Member Last intervention   -

For several months, I've been experiencing intermittent internet cuts (fiber), the wifi card disables, etc... and despite the attention of a professional, the problem persists.

However, while searching, I found this message on my PC and maybe my problem can be resolved.

Kaspersky security data escort adapter error code 19

What should I do?

Thank you for your help.


1 answer

  1.
    MPMP10 Posted messages 47331 Registration date   Status Member Last intervention   18 956
     

    Hello,

    You need to disable the VPN in the Kaspersky interface apparently.

    https://forumsospc.fr/forums/Sujet/carte-reseau-ajoutee-kaspersky-security-data-adapter/

    https://www.kaspersky.fr/blog/kaspersky-secure-connection-update-2022/19639/

    Have you installed Kaspersky Secure Connection?

    https://support.kaspersky.com/fr/13304#block3

    https://support.kaspersky.com/fr/common/uninstall/1464#block3

    Also check in the device manager if there is a yellow exclamation mark on a driver related to a virtual network card added on Kaspersky products: https://support.microsoft.com/fr-fr/topic/codes-d-erreur-dans-le-gestionnaire-de-p%C3%A9riph%C3%A9riques-de-windows-524e9e89-4dee-8883-0afa-6bca0456324e

    You would have fewer problems using the native Microsoft antivirus included with Windows...

    3