Error state after Norton installation

Hello,

I don’t know Norton, it’s probably not the printer that is censored by itself but the network communication.

Either because the Wi‑Fi is censored, which is still quite unusual and there is probably a setting to declare anything that only circulates on the local network as trusted by specifying the IPs.

Or because the printing is done from the online site (web site or email attachment) where it's censored, in which case it might be possible to do it not directly, but by saving the file locally and then printing it.

But in both cases a lot of noise for nothing and excessively strict behavior even after reviewing the settings; Norton, whose extra features are unknown, is it indispensable under these conditions?

Hello,

  Printing or scanning not available when you are connected to Norton VPN 8 to 10 minutes Applicable to: Android, Mac, Windows, iOS When Norton VPN is connected, it may limit or redirect the network traffic used by your computer or mobile device to discover and communicate with nearby devices, such as printers and scanners. As a result, your printer or scanner may appear offline, be unreachable, or stop functioning until local network access is allowed again. To resolve this issue, follow the steps below: Allow local device access with the VPN The "Local device access with the VPN" setting lets you use devices on your private network, such as printers and shared devices, while Norton VPN remains connected to protect your Internet traffic. To use the "Local device access with the VPN" setting, depending on your operating system, choose one of the following options: Norton VPN › Open Norton VPN on your computer. Click Settings in the left pane. In the VPN Preferences tab, enable the "Access local devices with the VPN" option. Norton 360 › Open Norton 360 on your computer. Click Privacy in the left pane. Click Open under Secure VPN.

  Click the Settings tab and move the slider next to "Access local devices with the VPN" to enable this setting. The Kill Switch feature must be enabled before you can enable this setting. Norton VPN › Open Norton VPN on your Mac. Click Settings in the left pane. In the VPN Preferences tab, move the Kill Switch slider to enable this feature. Move the slider next to "Access local devices with the Kill Switch" to enable this setting. Norton 360 › Open Norton 360 on your Mac. Click Privacy in the left pane. Click Open under Secure VPN. In the Settings tab, move the Kill Switch slider to enable this feature. Move the slider next to "Access local devices with the Kill Switch" to enable this setting. When the "Access local devices with the VPN" feature is enabled on Android, the Kill Switch option cannot be enabled, and vice versa. Norton VPN › Open Norton VPN. Tap VPN (first tile) at the bottom of the screen. Tap the Settings (gear) icon at the top right. In the VPN Preferences screen, move the slider next to "Access local devices with the VPN" to enable this setting.

  Norton 360 › Open Norton 360. Tap the menu (second tile) at the bottom of the screen. Tap VPN. Tap the Settings icon (gear) at the top right. In the VPN Preferences screen, enable the "Access local devices with the VPN" option by moving the corresponding slider. The "Access local devices with the VPN" feature only works with the WireGuard and Mimic protocols. Norton VPN › Open Norton VPN. Tap VPN (first tile) at the bottom of the screen. Tap the Settings icon (gear) at the top right. Tap Advanced Settings. In the advanced settings screen, select the protocol "WireGuard" or "Mimic". Enable the Kill Switch by moving the corresponding slider. Enable the "Access local devices with the VPN" by moving the corresponding slider. Norton 360 › The "Access local devices with the VPN" setting is currently not available in Norton 360 for iOS. If the issue persists, use the Split Tunneling feature in Norton VPN to exclude traffic from certain applications from the VPN. Split tunneling is currently available only on Windows and Android. Please ignore this step if you are using a Mac or an iOS device. The VPN must be disabled to modify split tunneling settings. Make sure the VPN is disabled before making the changes below. Exclude the app via split tunneling ›

  Depending on your operating system, choose one of the following options: Depending on your product, choose one of the following options: Norton VPN › Open Norton VPN. In the Norton dashboard, click Settings in the left pane. On the VPN preferences screen, click Modify apps in the Split Tunneling section. Click Add an app. An Open window appears; in this window, locate and select the executable file of the app or program you want to exclude from VPN traffic. To locate the app's executable file, do the following: Right-click the app shortcut (on Desktop, Start Menu, or Taskbar), then click Properties. Under the Shortcut tab, locate the Target field. This field indicates the full path to the app's .exe file. Copy the full path shown in the Target field. Return to the Open window, paste the path into the File name field at the bottom of the window, then click Open. Click Save. Turn on the Split Tunneling switch. Enable the VPN and access local devices (printer or scanner). To remove an app from the exclusion list, go to the screen "Exclude specific VPN apps" and click Remove next to the relevant app.

  Norton 360 › Open Norton 360. In the Norton dashboard, click Privacy in the left pane, Click Open under the VPN Secure tile. Click the Settings tab at the top. In the Settings screen, click Modify apps under the Split Tunneling section. Click Add an app. An Open window appears; browse to select the executable file of the app or program you want to exclude from VPN traffic. To locate the executable file of the app, do the following: Right-click the app shortcut (Desktop, Start Menu, or Taskbar) → Click Properties. Under the Shortcut tab, locate the Target field. This field indicates the full path to the app's .exe file. Copy the full path shown in the Target field. Return to the Open window, paste the path into the File name field at the bottom of the window, and click Open. Click Save. Turn on the Split Tunneling switch. Enable the VPN and access local devices (printer or scanner). To remove an app from the exclusion list, in the "Exclude specific VPN apps" screen, click Remove next to the relevant app. Depending on your product, choose one of the following options: Norton VPN › Launch Norton VPN. Tap VPN (first tile) at the bottom of the screen. Tap the Settings icon (gear) at the top right. In the VPN preferences screen, tap Split Tunneling. In the Split Tunneling screen, move the slider to enable the feature. Select the app you want to exclude or tap the search icon (magnifier) at the top right, type the app name and select it. Enable the VPN and access local devices (printer or scanner).

  Norton 360 › Launch Norton 360. At the bottom of the main screen, tap Menu, then VPN. On the VPN screen, tap the gear icon (Settings) at the top right. On the VPN screen, tap Split Tunneling. On the Split Tunneling screen, move the slider to enable it. Select the app you want to exclude, or tap the search icon (magnifier) at the top right, type the app name and select it. Enable the VPN and access local devices (printer or scanner). If you still experience issues, you can provide feedback via the "Feedback" option in the VPN product. You can also contact us by consulting the Members Services and Support section. Document ID: v20220825112746950 Last modified: 06/29/2026

https://support.norton.com/sp/fr/fr/home/current/solutions/v20220825112746950

Correct as far as I know.

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