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Connection failure from the server outlook.office365.com

Bourbecq -  
hebus888 Posted messages 851 Registration date   Status Member Last intervention   -

Hello,

For about a week (it seems to me since a Thunderbird update), I can no longer connect via Thunderbird to an Outlook address, which works perfectly if I connect directly. I have 3 other email accounts linked to Thunderbird (Gmail, etc.) and there are no issues with them.
It says "connection failed from the server outlook.office365.com."
I've read a lot of forums but haven't found an answer. For some, it resolved itself...
Could someone help me?

Thank you in advance!


2 answers

  1.
    hebus888 Posted messages 851 Registration date   Status Member Last intervention   177
     

    Hello,

    Have you checked that your connection settings haven't changed?


    For POP3 Settings
    Server name: outlook.office365.com
    Port: 995
    Encryption method: SSL

    For IMAP Settings (I strongly recommend this one)
    Server name: outlook.office365.com
    Port: 993
    Encryption method: SSL

    SMTP Settings
    Server name: smtp.office365.com
    Port: 587
    Encryption method: TLS

    Best regards,

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  2. stegggs
     

    I had the same problem.
    I solved it by deleting the email account and creating it again.

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    1. hebus888 Posted messages 851 Registration date   Status Member Last intervention   177
       

      He is not at risk of losing all his emails if his email account is configured in POP on Thunderbird???

      0