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MSI Click BIOS 5 Boot Issue and Windows 11

Freyrr Posted messages 3 Registration date   Status Membre Last intervention   -  
Freyrr Posted messages 3 Registration date   Status Membre Last intervention   -

Hello everyone,

I updated to Windows 11 yesterday and this morning I find myself in the BIOS menu without being able to get out. Every time I tried to exit (whether with F10, the cross at the top right, or escape) I ended up back in the BIOS. After a quick search, I read that the problem could be related to the connections. So I checked the cables, but when I rebooted, a new problem occurred. I got a blue screen followed by a menu to try to debug but none of the options worked.

I should also point out that this is not the first launch (even though the PC is only a few weeks old) and that Windows was pre-installed. Everything was fine last night but not this morning.

What solutions could help me?

Thank you very much in advance,

Bastien

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Réponse 1 / 1
Panth33ra Posted messages 23016 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

You indicate...

 I also clarify that this is not the first launch (even though the PC is only a few weeks old) and that Windows was pre-installed. Everything was fine last night but not this morning.

Which version of Windows was pre-installed when you purchased your PC?
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Freyrr Posted messages 3 Registration date   Status Membre Last intervention  
 

Windows 11, I received the new PC three weeks ago

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Panth33ra Posted messages 23016 Registration date   Status Membre Last intervention   2 346 > Freyrr Posted messages 3 Registration date   Status Membre Last intervention  
 

It is under warranty for a period of 2 years. Use the MSI Support.

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Freyrr Posted messages 3 Registration date   Status Membre Last intervention   > Panth33ra Posted messages 23016 Registration date   Status Membre Last intervention  
 

It was my next step, thank you

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