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Unable to change wallpaper windows 11

stef -  
Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   -

Hello,

I don't have the option to change my wallpaper (completely black).

When I go to display customization, I find that the section for that is missing (in customization - background, I see nothing. Just a link to the themes).

I tried changing the theme, I see that the taskbar changes color but the wallpaper remains black despite the presence of a background in the chosen themes.

I also tried to change it by going directly to an image and selecting set as desktop background, but nothing works.

I see no solution to my "problem" (it's not really serious, but the black background gets pretty gloomy after a while)

Thank you!

11 answers

  1.
    jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508
     

    Hello .....

    Below is a screenshot of the W11 background customization

    Regarding this image, what do you think is missing?

    See you+

    1
    1. stef
       

      Hello jmarion3,

      I'm missing the whole box 3, I don't have "customize your background."

      0
    2. jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508 > stef
       

      Stupid question... but?

      Did you click on the little arrow or even on the line allowing access to the options?

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    3. stef > jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention  
       

      There is no such thing as a stupid question!

      I don't have that possibility at all. There is no arrow, it is related to the title of the section that I don't have.

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    4. jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508 > stef
       

      Since when did this happen ► It's very recent or ??

      A+

      0
    5. stef > jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention  
       

      since the installation of Windows 11

      0
  3. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Hello,

    Please see your version? (Family, Pro...)

    Is it activated and up to date?

    0
  4. stef
     

    Hello Kori-Kori,

    Family version, activated and up to date

    0
  6. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Is the session open in a local account or a Microsoft account?

    0
  8. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Try a local account, but I doubt...

    Otherwise, check by creating another administrator account; this would allow you to see if your profile is damaged.

    It can be deleted afterwards.

    0
    1. stef
       

      I'll give it a try. What's surprising is that it's a new computer on which Windows 10 was installed. Everything was working fine before the upgrade to Windows 11 in this regard.

      I'm wondering if it might not be a mistake in the installation of Windows 11, which should have been corrected with updates, it seems to me...

      0
    2. stef
       

      Tested locally, no difference.

      0
      1. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413 > stef
         

        Not surprising; and with another administrator account?

        0
  10. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    No anomalies in device management?

    0
    1. stef
       

      none and everything seems up to date

      0
    2. stef
       

      I am on Surface Pro 7, I don't know if this information might be important.

      0
      1. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413 > stef
         

        Sorry, me neither...

        Screen size and resolution maybe

        0
  11. stef
     

    I think I'm going to try a repair of Windows 11 while keeping the data.

    0
  12. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    There is indeed this command as an administrator:

    right-click Windows logo

    Run

    cmd

    ok

     Dism /Online /Cleanup-Image /RestoreHealth
    0
    1. stef
       

      Message when I try this command:

      Error: 740

      Elevated privileges are required to run DISM.
      Use a command prompt with elevated privileges to perform these tasks.

      I think it is related to Windows S mode...

      0
      1. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413 > stef
         

        Are you in S mode?

        0