Different internet speed phone - PC

Svenex -  
 Svenex -

Hello, I have a problem with my connection. Basically, I have an SFR Fiber with the Box 8, and with my phone, I get a speed of about 600Mbps on the 5GHz WiFi. However, when I'm on my PC using a WiFi dongle with the same 5GHz connection, I only reach a maximum of 150Mbps. I even tested it with a powerline adapter, but it's even worse because I only get a maximum of 80Mbps. I don't know what could be causing this, and I did the speed tests in the same location. Thanks, hoping someone has the answer.

6 answers

jee pee Posted messages 9435 Registration date   Status Moderator Last intervention   9 971
 

Hello,

What Wi-Fi standard is your key? b/g/n or ac or ax? Is it on a desktop PC? If so, there may be obstacles to the router.

Fiber and powerline adapters, let's forget about that.


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Svenex
 

Hello,

thank you for your reply, yes I am on a desktop PC, I even tried with a laptop but always the same result. As for the standard of my wifi key, it can handle everything,
a, a/n, b/g/n, ac, a/n/ac and b. And yes that's why I still wanted to try with a powerline adapter but I suspected it wouldn't work as well.

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brupala Posted messages 111109 Registration date   Status Member Last intervention   14 434
 

Hello,

just a reminder,

here we say wifi/usb adapter, not key.

In order to avoid confusion with the WPA key referred to as a password by others, but still a key in most wifi access point configurations.

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Epiloguest Posted messages 219 Status Member 25
 

Hello.

It depends on the performance of the Wi-Fi key on the PC. What kind of Wi-Fi key is it?

I'm surprised that you have this result with powerline adapters.

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Svenex
 

This is a TP Link with a capacity of 1300 Mbps, here is the link:
https://www.amazon.fr/TP-Link-Archer-T3U-adaptateur-compatible/dp/B07M69276N/ref=sr_1_1?__mk_en_US=%C3%85M%C3%85%C5%BD%C3%95%C3%91&crid=1CS6IIW7J48VE&keywords=wifi+key+tp+link&qid=1659020589&sprefix=wifi+key+tp+link%2Caps%2C83&sr=8-1

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Epiloguest Posted messages 219 Status Member 25 > Svenex
 

You have a good key.

There is indeed a problem; I just tested by connecting my desktop PC via Wi-Fi, which is on "n" (old key), and I'm getting 160 Mbps. Are you on "ac"? Is the correct driver installed? What is the distance between the router and the PC? What could interfere between the router and the PC?

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Svenex > Epiloguest Posted messages 219 Status Member
 

Yes, I am connected to the internet and all the drivers are installed, and what might be the issue is that I am on the upper floor and the router is downstairs, but even so, that doesn't explain why my phone has a much higher speed. Thank you very much for your help ;)

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darkness974 Posted messages 1767 Registration date   Status Member Last intervention   240 > Svenex
 

To answer your question, I have a Samsung S10+ (box offer 1GB) (my box is compatible with all Wi-Fi standards including Wi-Fi 6 (my Wi-Fi dongle is an Asus AC 56, 5GHz so 867 Mbps))

my phone on 5GHz Wi-Fi reaches 700/800MB/s without any problems, even being a bit far from the box.

my computer with the Asus easily reaches 867 Mbps since I forced it in the device manager... because before, it didn't always stay on 5GHz... it would switch to 400 Mbps mode (2.4GHz) luckily I managed to force the option.

Dig well into the device management... even if you don't have the "preferred band" option, there is probably an equivalent.

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Epiloguest Posted messages 219 Status Member 25 > Svenex
 

It's possible that the phone is new and well-equipped.

The other day at a friend's house, I was surprised by the result on the Wi-Fi key. And yet his Livebox is upstairs and his PC is on the ground floor. The concrete slab is quite thick.

I always go to the manufacturer's website to download the correct driver. Check the TP-Link site.

In the command prompt, type: ncpa.cpl, left-click on ncpa.cpl, right-click on the Wi-Fi key, Status, what do you have as a result on the line "Speed"?

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darkness974 Posted messages 1767 Registration date   Status Member Last intervention   240
 

Hello,

what WiFi dongle do you have on your PC...

it might be limited in the hardware options.

for example, my ASUS AC-type WiFi dongle can go up to 867 Mb/s but since my PC is placed far from the router, it tends to switch to 2.4GHz which limits me to 300Mb/s.

and you go to Device Manager > Network Adapters, right-click on your WiFi adapter > Properties, then select the "Advanced" tab

in "preferred band" you choose 5g first (as a priority)

normally, you don't modify the rest of the options.

reboot the computer and you should have 5GHz all the time.

however, you need to see if your WiFi dongle is from a good brand, because I've already tested some WiFi from sites like Wish and it's crappy, unstable and the speed is terrible.

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Svenex
 

As for the wifi dongle, I've put the link right above, I'm giving it to you again just in case: https://www.amazon.fr/TP-Link-Archer-T3U-adaptateur-compatible/dp/B07M69276N/ref=asc_df_B07M69276N/?tag=&linkCode=df0&hvadid=314774469525&hvpos=&hvnetw=g&hvrand=8839308366247970676&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9055763&hvtargid=pla-661383826758&psc=1&ref=&adgrpid=66330355087

I checked in the device manager and in the properties of my wifi dongle and I don't have a preferred band option. I'm already on 5GHz on my PC by the way. Thanks for your help ;)

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darkness974 Posted messages 1767 Registration date   Status Member Last intervention   240
 

Have you tried connecting it to a USB 3.0 or 3.1 port (if your computer has one)?

And where is your computer located in relation to the router? In the same room or far away...

Don't forget that regardless of your dongle being AC, Wi-Fi 6, or N, the farther it is from the router, or if there is a thick wall separating the rooms, there's a strong chance that this will considerably interfere with the speed...

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Svenex > darkness974 Posted messages 1767 Registration date   Status Member Last intervention  
 

I connected it to a USB 3.0 port yes, my computer is a bit far away (upstairs and my box is downstairs)

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brupala Posted messages 111109 Registration date   Status Member Last intervention   14 434
 

Hello,

The easiest way to ensure you switch to AC is to configure a different SSID name on the 2.4 and 5 GHz Wi-Fi networks on the box.

For example, svenex2 and svenex5,

then we can see which one works best where we are.


And... there you go!
But misery, those line spacing are so annoying!!

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Svenex
 

Hello, thank you very much for your help but I have already made this modification and it’s true that it’s convenient ;)

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seb77150 Posted messages 6285 Registration date   Status Member Last intervention   500
 

Hello, nothing beats a good wifi card instead of the often underperforming wifi dongles.


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brupala Posted messages 111109 Registration date   Status Member Last intervention   14 434
 

A good WiFi card doesn't mean much; they all have roughly the same components.

As always in radio, it's primarily the antenna that determines the quality. There are adapters with external antennas that perform much better than PCI cards. Additionally, you can extend the adapter via USB cable without loss to place it in a location that better covers the access point.

But it's true that with a micro adapter like the one mentioned, you are immediately more limited in terms of antennas.

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