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Air conditioning makes internet lag.

Julien -  
bazfile Posted messages 58509 Registration date   Status Moderator Last intervention   -

Hello,

I live in a house where I don’t have fiber.

Currently with a Freebox, it is more than sufficient to play online on a computer or PS4, for example.

Recently, I had air conditioning installed at home.

Since then, when I turn on the air conditioning in the living room, the internet connection experiences major ping problems, which completely prevent me from playing online.

I should note that this only happens with the living room air conditioner. No issue with the bedroom and conservatory units.

I should also note that the air conditioner is not a smart AC, so it is not connected to the WiFi network.

I’ve been looking for several days, and I don’t understand. And the installer doesn’t either.

I tried changing the outlet box as well; same problem.

Could this be a problem with electrical interference? Hard to tell.

Do you have any idea who could intervene in this kind of situation?

Thank you in advance, hoping that someone has already faced such a problem. Because no matter how much I search on the internet, there is no forum about this.

Have a good day everyone

Julien


4 answers

  1.
    brupala Posted messages 111155 Registration date   Status Member Last intervention   14 451
     

    Hello,

    do you use powerline modem (CPL modems)?

    Does your telephone line pass near this air conditioner or its electrical cable?

    2
    1. Saboum972 Posted messages 4 Status Member
       

      Hello

      I have a problem or I use a CPL but the air conditioning stops the internet connection every time. A red light signal on the MAGIC WIFI powerline adapter

      I hope you can help me

      0
  2. dadout Posted messages 2570 Registration date   Status Member Last intervention   45
     

    Hi,

    Quand tu parles de baisse du ping, est-ce qu’on parle d’un test entre la box et l’extérieur depuis l’interface de la box, ou depuis ton PC ?

    Si depuis le PC, en wifi ou en câble, ou en CPL.

    Si CPL, la cause est claire, le CPL c’est daubé et n’importe quelle interference sur le réseau électrique fout le zbeul,

    Si wifi, c’est une question d’interférence, le wifi c’est une longueur d’onde, le flux d’une clim aussi ça rejette de l’air par un ventilateur en rotation qui a une fréquence de rotation, fréquence = longueur d’onde donc si les 2 se rapprochent du même Hz tu as de l’interférence, ça arrive avec les clim, frigo, micro-ondes, plaque à induction, même des pommeaux de douche rotatifs... donc dans ce cas, voir pour déplacer la box qui émet le wifi,

    Si tu parles du ping entre la box et l’extérieur, testé depuis l’interface de la box, vois pour déplacer la box, il y a peut-être interference entre la clim et un élément de la box.

    les autres clim sont sûrement plus loin et donc n’impactent pas, tu peux aussi essayer en mettant la soufflerie moins fort (pas la température mais la soufflerie) voir si ta connexion est meilleure..

    1
    1. Saboum972 Posted messages 4 Status Member
       

      Hello

      I have an issue that seems similar

      As soon as I turn on my air conditioning, my CPL Magic turns red

      How to manage this issue please

      You noted in a post that the PLC is daubed/garbage – what does that mean?

      Thank you

      0
      1. brupala Posted messages 111155 Registration date   Status Member Last intervention   14 451 > Saboum972 Posted messages 4 Status Member
         

        Hi,

        it’s daubed, that means not reliable in this case.

        As soon as you can, replace your powerline adapters with a real ethernet cable instead.

        or a wifi mesh network, reliability will be better there.

        0
  3. glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 090
     

    In my opinion, there is only one competent electrician who could find the origin of this anomaly. I think it could be a drop in voltage or current on your circuit, hence a balancing of the lines; to test with a large household appliance such as an oven or a washing machine, which are high consumers, if the same problem occurs.

    "The donkeys change their minds, not the fools"
    consider marking "resolved" on your message if that is the case

    0
  4. Sly
     

    Have you managed to solve the problem please, I have the same issue.

    0
    1. bazfile Posted messages 58509 Registration date   Status Moderator Last intervention   20 272
       

      Have you managed to solve the problem please

      To know this, the author of the post would have had to respond politely to the proposals that were made to him, which he did not do; many people ask questions and then nothing more, this kind of attitude does not encourage answering because it is a waste of time.

      Look at the leads given by Brupala and Dadout.

      As Glandu says, this problem is an electrical problem, you can also ask this question in this forum .

      1
    2. Saboum972 Posted messages 4 Status Member
       

      Hello

      Did you find a solution for the air conditioning that cuts the powerline connection?

      0
      1. bazfile Posted messages 58509 Registration date   Status Moderator Last intervention   20 272 > Saboum972 Posted messages 4 Status Member
         

        As already mentioned, it’s an issue of disturbances on your home’s electrical network caused by the air conditioning, see this with an electrician or post your question in this forum, or forget the PLC and connect your PC directly to the router with Ethernet.

        0