HP printer on Ubuntu 20.04

Solved
pm2811 Posted messages 1 Status Member -  
mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   -
Hello,
A friend asked me to install a Linux system on his computer. I installed the same distribution as the one I have on my computer, namely Ubuntu 20.04. I have a problem because his HP Envy 4525 printer does not work on his computer. However, it works on mine, but the two computers, as far as I know, have the same packages and settings. Does anyone have an idea what I should check to make it work?

1 answer

  1. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 944
     
    Hello,

    Can you take a look at this tutorial? Also, make sure the necessary packages are installed:

    sudo apt update sudo apt install hplip printer-driver-hpijs cups cups-client cups-filters system-config-printer


    ... and that your printer is properly set up:

    If the printer is still not detected, let us know how it is connected to the PC (via USB, via Wi-Fi, ...).

    If it is connected over the network (not via USB), please provide the IP address of your printer and the output of the command
    ip route
    on the PC.

    Good luck!
    0
    1. pm2811
       
      Thank you mamiemando for your response, the printer wasn't registered in the livebox so I entered the IP information and the rest and it's working.
      0
      1. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 944 > pm2811
         
        Congratulations, thank you for your feedback, and best wishes for the future!
        0