Windows Update stuck on loading

Jojo -  
fabul Posted messages 42139 Registration date   Status Moderator Last intervention   -
Hello!

Here is my problem, I want to update my PC, but the issue is that Windows Update has this endless loading screen: https://imgur.com/a/zT2xB3I
There is a small pink bar that keeps loading and that's it.

Does anyone have a solution? Thanks in advance! :)

4 answers

  1. fabul Posted messages 42139 Registration date   Status Moderator Last intervention   6 063
     
    To perform the major update, use the tool to create a USB key with a minimum of 8GB.

    Windows 11 if compatible, you can check with WhyNotWin11

    https://github.com/rcmaehl/WhyNotWin11/releases

    Windows 10 https://www.microsoft.com/fr-fr/software-download/windows10/

    Windows 11 https://www.microsoft.com/fr-fr/software-download/windows11

    If you already have the Windows ISO file, which you can also download with the tool or the link, you can create your USB key with Rufus

    If the PC is old, create the key in MBR mode

    If it is recent (Windows 8 or higher) in GPT mode > For Windows 11 GPT

    Uninstall all installed antivirus or firewall and restart

    Click on setup.exe in the USB key.

    There is a way without a USB key, but if it crashes, you won't have a lifebuoy.

    -----------------------------------------------------­------------------------­---------------------------------------------------------------------------------

    If you ever need to reinstall from scratch, start from the Boot Menu of the PC

    https://www.malekal.com/liste-touches-acces-bios-boot-menu-constructeur/

    If you don't see it, you can search Google for "[Brand Model] Boot Menu Key"

    Choose "Custom installation" (Not upgrade)

    No need to format if there is space; if there is data, it will be in a Windows.old folder

    Install on the same partition, or alternatively, delete all system partitions and create a new one (This will delete the data).
    2
  2. kaneagle Posted messages 86285 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Windows 10 is not up to date.
    To update it to version 21H2:
    Download this -->> MediaCreationTool21H2 <<--
    Run it
    Check --> Upgrade this PC now

    ------------------------------------------------------------------------------------

    Afterwards, check if Windows 11 is compatible, you can see with WhyNotWin11 that fabul gave you as a link.

    --
    Humans are at their best when things are at their worst.
    2
    1. Jojo
       
      I just did it and I got an error message saying "Windows 10 installation failed" when I had chosen to upgrade it.
      0
  3. Jojo
     
    I didn't quite understand what I was supposed to do.

    Do I need to download the update and put it on the USB stick? And then what? How do I create my USB in GPT mode?
    1
    1. fabul Posted messages 42139 Registration date   Status Moderator Last intervention   6 063
       
      You need to download the Windows Media Creation Tool to create a Windows installation USB drive.

      If you choose For THIS PC, it should select the correct mode, so GPT.

      Otherwise, the Rufus tool can create it from the Windows DVD disk image in ISO file format (which can also be downloaded one way or another), using the Media Creation Tool or from the page, depending.
      0
  4. fabul Posted messages 42139 Registration date   Status Moderator Last intervention   6 063
     
    Hello,

    Delete everything in the folder C:\Windows\SoftwareDistribution\Download

    Then restart Windows.

    Then let us know if your version is 21H2?

    With Run (Windows + R): WINVER
    0
    1. Jojo
       
      Thank you for the reply,

      I performed the operation and the version of the operating system is: 18363.1316
      0