View original (French)

Windows 10 Error 0x80080005 + Windows Update Not Found!

Hangor Posted messages 16 Status Member -  
Hangor Posted messages 16 Status Member -
Hello, good evening

I have a huge problem with my computer, and everything is stated in the title (issue with updates and Windows antivirus)...

Here are some screenshots for more information

See you soon

William



4 answers

  1.
    fabul Posted messages 42189 Registration date   Status Moderator Last intervention   6 070
     
    Hi,

    If you type WINVER in Run,

    What version does it say you have?
    0
    1. Hangor Posted messages 16 Status Member
       
      The version 20H2

      0
  2. fabul Posted messages 42189 Registration date   Status Moderator Last intervention   6 070
     
    Use the tool to create a minimum 8GB USB drive to update Windows:

    Windows 11 if compatible, you can check with WhyNotWin11

    https://github.com/rcmaehl/WhyNotWin11/releases

    Windows 10 https://www.microsoft.com/fr-fr/software-download/windows10/

    Windows 11 https://www.microsoft.com/fr-fr/software-download/windows11

    If you already have the Windows ISO file, which you can also download with the tool, you can create your USB drive with Rufus

    If the PC is old, you need to create the drive in MBR mode

    If it is newer (Windows 8 or above) in GPT mode > For Windows 11 GPT

    Uninstall any installed antivirus or firewall and restart

    Click on setup.exe in the USB drive.

    It is possible without a USB drive, but if there is a crash, you won't have a lifeline.
    0
    1. Hangor Posted messages 16 Status Member
       
      Thank you very much, I'll do that! And a quick edit, it's Windows Defender that no longer exists, Windows Update does exist but with the error.
      0
      1. fabul Posted messages 42189 Registration date   Status Moderator Last intervention   6 070 > Hangor Posted messages 16 Status Member
         
        Your Windows is not up to date.

        By updating it, it will reinstall itself.
        0
  3. fabul Posted messages 42189 Registration date   Status Moderator Last intervention   6 070
     
    If the problem persists, check with UnHackMe if there's a policy that has been set on Defender, and delete it.

    You can check your system with UnHackMe, the "First Scan" at installation may find something.

    Be careful before deleting, as it may involve legitimate files, which are necessary for startup or the functioning of the PC (even if they may be seen as bad by UnHackMe).

    Take your time, review all the details, do your research.

    Analyze unknown files with VirusTotal Uploader > Right click > Send To > VirusTotal

    (Download the App here)

    https://support.virustotal.com/hc/en-us/articles/115002179065-Desktop-Apps

    You need to show hidden files in the explorer with View > Options > View
    (To see all files).

    You can use "Reanimator" by the button next to the clock, close the window in front by the [X] at the top right, and go to the "Reanimator" tab > Anti Spyware Full Check to learn more.

    Note: UnHackMe is a 30-day trial version.

    RegRun Reanimator is similar and free, does a little less.
    0