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I just got fiber, but my PC doesn't detect it.

Am1 -  
brupala Posted messages 111190 Registration date   Status Member Last intervention   -
Hi, I just received fiber but I don't see it displayed on my PC while I can connect to it on my phone and I also see my neighbors' networks.

3 answers

  1.
    kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 160
     
    Hi

    Too vague

    Which box exactly and which Wi-Fi network card in the PC?
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    1. Am1
       
      The wifi card is Asus PCE-N10.
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      1. kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 160 > Am1
         
        Is that your answer to my question?

        Already, for your half of an answer, your card only supports 2.4 GHz

        Since we still don't know what kind of box you have..
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      2. am1 > kaumune Posted messages 22605 Registration date   Status Contributor Last intervention  
         
        The boxing is Ultym from Bouygues Wi-Fi 6 2.4G/5G.
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  2. brupala Posted messages 111190 Registration date   Status Member Last intervention   14 463
     
    Hi,
    the fiber isn't reaching your PC and even less your smartphone.
    You're probably talking about the wifi network from the box?
    For the PC, you'll need to check the update of its wifi card driver, and if it's still not working, you should try going into your box's configuration interface and rename the two wifi networks, 2.4 and 5 GHz, to different SSID names, for example am2 and am5, to see if the issue is the same on both.

    --
    and ... There you go!
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    1. Am1
       
      I think I didn't express myself well, sorry. What I meant is that on my PC I can see my neighbors' BBoxes but I can't see mine, and on my smartphone, I was able to connect to my box. That's what I don't understand: why I was able to find the network on my phone but not on my PC.
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      1. brupala Posted messages 111190 Registration date   Status Member Last intervention   14 463 > Am1
         
        That's what I understood and I stand by what I said...
        But it's better to say it correctly, indeed.
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    2. am1
       
      I had already checked the Wi-Fi card drivers, but otherwise I don't understand what you're saying in the second part.
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  3. am1
     
    It's okay, I found the answer myself. Thanks for the replies, I just had to switch from Wi-Fi 6 to Wi-Fi 5.
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    1. brupala Posted messages 111190 Registration date   Status Member Last intervention   14 463
       
      Which one to switch?
      the box or the PC?
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    2. kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 160
       
      If you had answered the question about your box model, we would have told you

      In fact, your solution is not to downgrade the box (from Wi-Fi 6 to Wi-Fi 5) but to upgrade your Wi-Fi card.
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      1. brupala Posted messages 111190 Registration date   Status Member Last intervention   14 463 > kaumune Posted messages 22605 Registration date   Status Contributor Last intervention  
         
        At the same time, Wi-Fi 6 isn't really useful for most people in a home network.
        In public access points with a lot of people, it can have an effect, but at home with 2 or 3 devices, it's a bit overkill.
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