My antenna cable has been cut

Nalou -  
Navibot Posted messages 1070 Status Membre -
Hello, I want to reconnect my TV through the antenna (because I want to receive Belgian channels) but the problem is that when my internet provider installed the fiber, they opened the antenna socket and cut the antenna cable inside, so now I can't see it at all. I can no longer watch TV through the antenna, thank you in advance.

4 réponses

Navibot Posted messages 1070 Status Membre 218
 
Hello
an installer is not allowed to cut/remove any wires (copper ADSL, TV, ...) even if you no longer use them.
Contact your provider, as they are the ones who sent the technician.
But since they often use subcontractors, it's a mission impossible to get repairs

For your cable, try to find/pull the cable with long-nose pliers (sometimes there is some play in the cable.)
Otherwise, make another TV socket further away, following the direction of the embedded conduit.

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Nalou
 
The previous owners, when they had the fiber installed, cut the cable themselves afterward (they just showed me the first one and there was no play in the cable at all; it was stuck in the duct).
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Nalou > Nalou
 
the cable is not even visible; we can only see it if we lean down.
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Navibot Posted messages 1070 Status Membre 218 > Nalou
 
Otherwise, take another TV connection, further away, following the direction of the recessed conduit (drill + hole above the conduit with a 67 mm hole saw)
or replace the entire TV cable in the conduit with a pull wire.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
Hello,

I think we should try to fix it with an extension (if one exists), but that might result in a loss of reception.

The image that follows is what the installers did, but although they went through the TV duct, they didn't trim my original installation at all.



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Nalou
 
The problem for me is that they didn't run the fiber through here; they ran it through another place, but they cut the cable so badly that the cable doesn't even stick out anymore.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
Well, contact a consumer protection association. In Maine and Loire, a woman has also been harmed by the aesthetics of the installation.

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