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Lexmark printer displays: "Full cartridge, remove paper." Solution.

Adjaro -  
 Adjaro -
Hello,
I have a problem with my Lexmark printer that shows on its screen: Paper full, remove paper.
How can I make it work again?

Configuration: Windows / Chrome 100.0.4896.75

6 réponses

Réponse 1 / 6
jmarion3 Posted messages 49458 Registration date   Status Contributeur Last intervention   5 505
 
Hello.....

The ideal would be for you to communicate the exact model of this Lexmark printer
A+
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Adjaro
 
LEXMARK MS317dn
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Réponse 2 / 6
jmarion3 Posted messages 49458 Registration date   Status Contributeur Last intervention   5 505
 
Hello .....

The best solution is to consult the Lexmark site ► Here
Regarding your message ► See here ► Remove the stack of paper from the standard tray.

Talk to you later for your upcoming comments or ► Topic resolved
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Réponse 3 / 6
SATS_fr Posted messages 4849 Registration date   Status Membre Last intervention   787
 
Hello.
Are you sure about the entirety of the error message? It doesn't appear in the user manual?
https://infoserve.lexmark.com/ids/ifc/ids_list.aspx?root=v26784520&gid=v621350_fr&id=v547597_fr&productCode=Lexmark_MS317&loc=fr_FR

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I only make the effort to help those who make the effort to express themselves in correct French.
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Réponse 4 / 6
Adjaro
 
It's all about the abbreviated message that appears.
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SATS_fr Posted messages 4849 Registration date   Status Membre Last intervention   787
 
What bothers me is "rec", I don’t see what that could mean. The rest is not an issue.
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SATS_fr Posted messages 4849 Registration date   Status Membre Last intervention   787 > SATS_fr Posted messages 4849 Registration date   Status Membre Last intervention  
 
found: rec is receptacle: https://infoserve.lexmark.com/ids/ifc/ids_topic.aspx?root=v26784520&gid=v621350_fr&id=v43725773&topic=v21285058_fr&productCode=Lexmark_MS317&loc=fr_FR
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Réponse 5 / 6
Adjaro
 
Remove the paper.
Take the stack of paper out of the standard receptacle.
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Réponse 6 / 6
baladur13 Posted messages 47547 Registration date   Status Modérateur Last intervention   14 372
 
Hello,
The paper tray is full... please remove some paper.
See https://infoserve.lexmark.com/ids/ifc/ids_topic.aspx?root=v26784520&gid=v621350_fr&id=v43725773&topic=v21285058_fr&productCode=Lexmark_MS317&loc=fr_XA

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It's very hard to catch a black cat in a dark room.
Especially when it's not there...
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